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(Winter/November
2012)
Master of Business
Administration - MBA Semester 3
“Operations
Management” Specialization
OM 0010 - Operations
Management (4 credits)
(Book ID:B1232 )
ASSIGNMENT- Set 1
Marks 60
Note: Assignment Set -1 must be written within 6-8 pages. Answer all
questions.
Q1. Explain the role of operations in an Organisation. 10 marks(300-400
words)
Answer : Operations is
responsible for getting things done. For the execution of all things.
The operations group is typically
led by a COO, who partners extensively with the CEO providing leadership and
direction for all business activities. The COO also works very closely with the
other department leads including client services, strategy/planning, creative,
technology, media, production, HR, finance and IT. One frequent
Q2. Describe the six dimensions of competitiveness 10
marks(300-400 words
Answer : To ensure successful futures, manufacturing
businesses must balance product sustainability with business sustainability. As
well as considering environmental, social and economic dimensions, they must
also consider competitiveness, profitability and risk exposure.
This is something I’ve been
looking at since 2007, when I began Arup-sponsored research into the business
case and strategic approach for improving sustainability in manufacturing. At
that time, most industrial companies recognised that improving sustainability
was important, though there were (and still are) widely differing views about
what exactly they had to do.
Q3. Describe the link of Operations Strategy with other strategies of
the company
10
marks(300-400 words
Answer : Operations managers are integral to
organizational strategy in many companies and organizations. The Bureau of Labour
Statistics (BLS) reports that over 1.7 million operations and general managers
were employed throughout the United States in 2010 in various industries.
Operations managers made an average salary of $113,100 per year, according to
the BLS. This provides some indication of their overall importance for the
development of the organizations for which they are employed.
Q4. How is Break-even Analysis significant to investment, as well as,
operational decisions?
10
marks(300-400 words
Answer : What is break-even?
Break-even is the point at which
total income from sales equals total expenses. Break-even analysis helps you
determine the amount of sales needed to break even. Break-even is used to
answer questions such as: what is the minimum level of sales needed to ensure
there is not a financial loss and how sensitive is break-even sales volume to
changes in costs or price? There are several elements that
Q5.a. List the factors that influence Operations Costs
Answer : Businesses are affected by an external environment
as much as they are affected by the competitors. Global factors influencing
business are legal, political, social, technological and economic.
Understanding of these factors is important while developing a business
strategy.
a. Social factors - These factors are related to changes in social
structures. These factors provide insights into behaviour, tastes, and
lifestyles patterns of a population. Buying patterns are greatly influenced by
the changes in the structure of the population, and in consumer lifestyles.
Age, gender, etc all determine the buying patterns and understanding of such
changes is critical for developing strategies
b. Explain the peculiarity of location selection in case of service
operations.
5
marks(150-200)words5 marks(150-200) words
Answer : A Shared Service Operation (SSO) is comprised
of single or multiple back office support centralized in one geographic
location. This operation is managed as a "business within a business"
that defines prices and market services related to finance, HR, IT, and supply
chain to geographically disperse business units within a country, region, or
around the globe.
Q6. What are the common characteristics amongst the various forecasting
techniques / methodologies? 10
marks(300-400 words)
Answer : What is
Forecasting? Meaning
Forecasting is a process of
predicting or estimating the future based on past and present data. Forecasting
provides information about the potential future events and their consequences
for the organisation. It may not reduce the complications and uncertainty of
the future. However, it increases the confidence of the management to make
important decisions. Forecasting is the basis of premising. Forecasting uses
many statistical techniques. Therefore, it is also called as Statistical
Analysis.
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call us at :- 08263069601
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