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Master of Business
Administration- MBA Semester 4
MI0038 –Enterprise
Resource Planning -4 Credits
(Book ID:B1324)
Assignment Set -1 (60
marks)
Note: Assignment Set -1 must be written within 6-8 pages. Answer all
questions.
Q1.Why are ERP systems said to be flexible? Explain with an example.10
marks(350-400 words)
Answer : Installing an ERP system has many advantages –
both direct and indirect.
The direct advantages include
improved efficiency, information integration for better decision making, faster
response time to customer queries, etc.
The indirect benefits include
better
Q2.Briefly explain the functionalities of CRM sub modules. List out the
benefits of CRM Systems.10 marks(350-400 words)
Answer : Sub
Modules in CRM
We already know that CRM is the
process of managing relationships with customers by capturing, analyzing, and
storing customer information. The functionality of a CRM system can be studied
under three sub modules.
They are Marketing, Service and
Sales. All these modules are Operational, Collaborative and Analytical.
Marketing module
Q3.Differentiate between Open Source and Commercial ERP. Briefly explain
the key principles to proper ERP system selection process.10 marks(350-400
words)
Answer :
Q4.What is ATO and how is it different from ETO? List the advantages of
CAD/CAM.10 marks(350-400 words)
Answer : Assemble-to-Order (ATO) company is another
variation of the manufacturing operations. Theta company manufactures
standardised, option modules according to the forecasts it has made and then
assembles a specific combination, or package of modules, after receiving the
customer’s order. The classic example is the automobile manufacturer. After
receiving orders from a host of dealers, the manufacturer specifies the exact
production schedule for the automobiles.
Q5.Discuss briefly about JD Edward’s and PeopleSoft’s applications and
their various modules.
10 marks(350-400 words)
Answer : People
Soft
PeopleSoft Inc. was established
in the year 1987 to provide innovative software solutions that meet the
changing business demands of enterprises worldwide. It employs more than7,000
people worldwide. The annual revenue for the year 1998 was $ 1.3 billion.
PeopleSoft’s objective is to provide innovative software solutions that meet
the changing business demands of organisations worldwide. PeopleSoft develops
software that supports enterprise wide solutions to handle core business
functions. This includes
Q6.What is BAPI? Why BIAP is considered as commanding tool in the SAP
consultant’s tool kit?
10 Marks(350-400 words)
Answer : Business Models and BAP
Isa company's business model is
usually referred as revenue architecture that consists of major value creation
principles. This business model describes revenue sources and the way the
company organises its activities to profitably
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