MU0018 – Change Management

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ASSIGNMENT

DRIVE
SPRING 2017
PROGRAM
Master of Business Administration- MBA
SEMESTER
Semester 4
SUBJECT CODE & NAME
MU0018 – Change Management
BK ID
B1807
CREDIT & MARKS
4Credits, 60 marks

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.



Question.1. Describe Kotter’s Eight Step Change Model.

Answer:Whether you're considering a small change to one or two processes, or a system wide change to an organization, it's common to feel uneasy and intimidated by the scale of the challenge.

You know that the change needs to happen, but you don't really know how to go about delivering it. Where do you start? Whom do you involve? How do you see it through to the end?



Question.2. What are OD interventions? How are they useful to the organizations?

Answer:In an effort to increase its viability and effectiveness, a company will employ interventions as it implements various change agents. The purpose of such interventions is to improve productivity, performance or behaviors through a series of structured individual and team activities that focus on what employees do and how they do it.



Question.3. Discuss the reasons for employees’ resistance to change.

Answer:The resistance to organisational change is rarely

Question.4. What do you mean by Organizational Effectiveness? Explain the approaches involved in achieving Organizational Effectiveness

Answer:Organizational effectiveness can be defined as the efficiency with which an association is able to meet its objectives. This means an organization that produces a desired effect or an organization that is productive without waste. Organizational effectiveness is about each individual doing everything they know how to do and doing it well; in other words organizational efficiency is the capacity of an organization to produce the desired results with a minimum expenditure of energy, time, money, and human and material resources


Question.5. What do you mean by Change Agent? Describe the characteristics of successful Change Agents.

Answer:The change agent may be in the form of a consultant who helps the clients find solutions to the organizational problems. It could also be in the form of a trainer who trains the client to achieve a set of skills that could be used in bringing about the change for optimal outcomes.

This change agent must have certain characteristics which would identify it to be more effective than others. According to Shaskin and Morris, the



Question.6. Write a brief note on the following:

a)Herzberg’s Motivation Theory

Answer:The two-factor theory (also known as Herzberg's motivation-hygiene theory and dual-factor theory) states that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction. It was developed by psychologist Frederick Herzberg, who theorized that job satisfaction and job dissatisfaction act independently of each other.


b)Kurt Lewin’s Model of Change

Answer:Lewin's three stage theory of change is commonly referred to as Unfreeze, Change, Freeze (or Refreeze). It is possible to take these stages to quite complicated levels but I don't believe this is necessary to be able to work with the theory. But be aware that the theory has been criticised for being too simplistic.

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MU0017 – TALENT MANAGEMENT AND EMPLOYEE RETENTION

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ASSIGNMENT

DRIVE
SPRING 2017
PROGRAM
Master of Business Administration- MBA
SEMESTER
4
SUBJECT CODE & NAME
MU0017 – TALENT MANAGEMENT AND EMPLOYEERETENTION
BK ID
B1869
Credit & Marks
4 CREDIT, 60 MARKS


Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.


Question. 1. What are competency characteristics? Describe some of them.

Answer:Competence is the ability of an individual to do a job properly. A competency is a set of defined behaviors that provide a structured guide enabling the identification, evaluation and development of the behaviors in individual employees. The term "competence" first appeared in an article authored by R.W. White in 1959 as a concept for performance motivation. In 1970, Craig C. Lundberg defined the concept in "Planning the Executive Development Program". The term gained traction when in 1973, David McClelland wrote a seminal paper entitled, "Testing for Competence Rather Than for Intelligence". It has since been popularized



Question. 2. Define Talent Management. Discuss the Talent management Approaches.

Answer:In order to get a sense of where the practice of talent management is headed, it may be helpful to explore briefly where it has come from. The notion of talent management as defined above is associated with the rise of large corporations in the 1950s. The firms that dominated the early days of industrial production had no talent management issues. The owners were the managers, but there was often little to manage, as


Question. 3. Briefly describe the different Talent Management Processes?

Answer:A talent management system (TMS) is an integrated software suite that addresses the “four pillars” of talent management: recruitment; performance management; learning and development; and compensation management.

Whereas traditional HRMS and enterprise resource planning (ERP) systems focus primarily on transaction processing and the administration of basic human


Question. 4. Explain the key Compensation principles. What do you mean by Total rewards? Describe the elements of Total rewards

Answer:The Worldat Work Total Rewards Model demonstrates the dynamic relationship between employers and employees. Originally introduced in 2000, it has evolved to depict the strategic elements of the employer-employee exchange as well as to reflect how external influences and an increasingly global business environment affect attraction, motivation, retention and engagement.

What Is Total Rewards?


Question. 5. Explain the role of IT in Talent Management Systems.

Answer:Information technology and system have changed the way business gets conducted. Every decision-making process is enhanced with utilization of an information system. Information systems have been deployed by human-resource team to enhance employee employer relationship.

Companies require great deal of contribution from employee for its success though information systems have made several processes automated.

Question. 6.Write short notes on:

a)Promoting ethics in workplace

Answer:It is important for staffers to focus on accomplishing key company goals and developing good working relationships in the office, but it is equally important to ensure ethical conduct among employees. Ethical conduct ensures that your business maintains a reputation for sound professional principles and values that are directly in

b)Talent Review

Answer:The talent review process is centered around one or more talent review meetings intended to evaluate organizational trends, assess strengths, and address areas of risk for an entire organization. The people invited to participate in the meeting, who are generally managers within the organization that is being reviewed, can review
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MU0016- PERFORMANCE MANAGEMENT AND APPRAISAL

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ASSIGNMENT

DRIVE
SPRING 2017
PROGRAM
MBA
SEMESTER
4
SUBJECT CODE & NAME
MU0016- PERFORMANCE MANAGEMENT AND APPRAISAL
BK ID
B1868
Credit & Marks
4 CREDIT, 60 MARKS


Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.


Question.1. Discuss the principles and dimensions of Performance Management

Answer:Performance Management is a key process of HRM that provides basis for developing individual and business performance. And is a part of the reward system in the most general sense. The intention is to improve the performance of the individuals and teams. It is about getting better results by understanding and managing performance through an agree framework of planned goals, standards and competency requirements. Performance


Question.2. What do you mean by feedback? Explain its Role, Types and Principles.

Answer:Regardless of whether you are a senior executive or just starting out, everyone wants to know how she is doing at her job. Feedback is an essential communication tool in business performance management. One of the most effective techniques is constructive feedback, but all feedback calls for giving and receiving information.


Question.3. Assume that you have joined as an HR in an organization. The first task assigned toyou is to conduct the Performance Appraisal Process. What according to you is itspurpose? Describe the entire Performance Appraisal process.

Answer:


Traditional Methods:

Ranking Method:It is the oldest and simplest formal systematic method of performance appraisal in which employee is compared with all others for the purpose of placing order of worth. The employees are ranked from the highest to the lowest or from


Question.4. Discuss the skills that a line manager require for effective PerformanceManagement.

Answer:Often, line managers are promoted into management positions without really knowing where to start. They’re given the job description and are told to manage teams, finances, as well as put strategies into play. However, without the right skills and support, the delight of a new job (and salary) can turn into a nightmare all too quickly.

Jenny Carter, director of the new manager


Question.5. Define the term ‘Ethics’. Discuss the key factors involved in ensuring Ethics inPerformance Management(PM)

Answer:Performance evaluations are, by nature, somewhat subjective. This leaves employee reviews open to potential ethical complications. Managers may intentionally or unintentionally evaluate staffers using different criteria, which can elevate or devalue individual scores in an unethical manner. Managers may also fail to take their personal feelings into account when issuing performance judgment, which can bias their assessment, take the focus away from the professional elements of an evaluation, and skew the results.



Question.6. Write short notes on the following:

a)MBO

Answer:Management by Objectives (MBO):An MBO programme consists of four main steps: goal setting, performance standard, compari­son, and periodic review. In goal-setting, goals are set which each individual, s to attain. The superior and subordinate jointly establish these goals. The goals refer to the desired outcome to be achieved by each

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MU0015 –Compensation and Benefits

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ASSIGNMENT

DRIVE
Spring 2017
PROGRAM
MBADS (SEM 4/SEM 6)MBAFLEX/ MBAN2 (SEM 4)
PGDHRMN (SEM 2)
SUBJECT CODE & NAME
MU0015 –Compensation and Benefits
BK
BK ID B1859
Credit and Max. Marks
4 credits; 60 marks


Note – Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.


1. 1. Discuss the contents of Job Evaluation. Describe the process of Job evaluation
Answer : Content of job evaluation :
Job evaluations will determine the salary grade of a job and may occur at any time during the year. The table below describes the most common reasons for a job evaluation and the corresponding actions.

In the event that a department manager/supervisor would like to recommend a job evaluation, he or she should contact his or her human resources representative to discuss the situation and process for conducting the evaluation.




2 Suppose you are a HR Manager and you are asked to develop an effective Incentive Scheme for your organization. What are the pre-requisites you will consider while developing an Effective Incentive Scheme? Discuss the merits and demerits of Incentives

Answer : A successful incentive compensation plan focuses on achieving company goals by driving the right behaviors in employees. One of the biggest failures of incentive compensation programs is they often do not take into account all the key drivers that will make the company successful. How does a company determine if its incentive plan is effective? If the answer is “no” to any of the following questions, chances are the company is not getting the most benefit out of its plan.






3 Discuss the types of managerial remuneration. Explain the elements of a managerial remuneration

Answer : Managerial remuneration is compensation for services provided to a company in a managerial capacity. This can include cash payments, along with benefits like stock options, health insurance, and bonuses. Managers are typically paid more than the people they supervise, although they tend to make less than the executives at the head of the company. Some pay structures are transparent, making it easy to determine how much money managers make, while others may be confidential.

Elements of a managerial remuneration



4. Define Pay Structure. What are its objectives? Explain the major decisions involved in designing and setting competitive pay structures

Answer : : Pay structure : A pay structure is a collection of pay rates or pay ranges. Structure setting and adjustment is the process of developing, adjusting, and maintaining a pay structure. Salary structures are a necessary part of effective management. They help make sure that the pay levels are externally competitive and internally fair.

Reason for developing a proper pay structure :

Salary structures are a necessary part of effective management. They help make sure that the pay levels are externally competitive and internally fair. Salary structures also allow companies to reward performance and development while controlling cost. Well-designed salary structures will attract highly skilled people to your company and keep them motivated within the organization.




5 Explain the criteria’s considered for rewarding the employees for their good service
Explanation of the criteria’s responsible for rewarding the employees

Answer : Managers who want to recognize employees for good work have many tools at their disposal. One of the more traditional ways to reward a top performer is to give her a promotion or raise or both. But how can you know whether someone is truly ready for the next challenge or deserving of that bump up in pay?

HR policies and company culture often dictate when and how people move up in a company. However, managers in most companies have a good deal of input into the decision, and in some cases they are the ultimate decision makers.


6 Write a short note on the following:

a) Wage Policy Plan in India

Answer : Minimum wages need to be fixed in sweated industries & fair wage agreements need to be promoted in the more organized industries. Equal pay should be ensured for equal work. Wage differentials should be provided. Remuneration should be linked to productivity.

1)           Fixing of minimum wages: The appropriate government shall fix the minimum rates of wages payable to employees employed in the industries specified in the schedule. Revision can take place once in five years. The minimum wage may be fixed at a rate.
2)           Minimum rate of wages: It



b)Voluntary Retirement Scheme(VRS)

Answer : In the present globalised scenario, right sizing of the manpower employed in an organisation has become an important management strategy in order to meet the increased competition. The voluntary retirement scheme(VRS) is the most humane technique to provide overall reduction in the existing strength of the employees. It is a technique used by companies for trimming the workforce employed in the industrial unit. It is now a commonly method used to dispense off the excess manpower and thus improve the performance of the organisation. It is a generous,tax-free severance payment to persuade the employees to voluntarily retire from the company. It is also known as 'Golden Handshake' as it is the golden route to retrenchment.


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MB0053 –International Business Management

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ASSIGNMENT

DRIVE
Spring 2017
PROGRAM
Master of Business Administration- MBA
SEMESTER
Semester 4
SUBJECT CODE & NAME
MB0053 –International Business Management
BK ID
B1724
CREDITS AND MARKS
4 CREDITS AND 60 MARKS


Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.



Question. 1. Write down the difference between international Vs global business? And what are the benefits of globalization?

Answer:‘Global Strategy’ is a shortened term that covers three areas: global, multinational and international strategies. Essentially, these three areas refer to those strategies designed to enable an organisation to achieve its objective of international expansion.

In developing ‘global strategy’, it is useful to



Question. 2. Elaborate in detail comparative study on cultures of Japan, China, Brazil and France.

Answer:America, being one of the first cultures to build the dynamic of change into it, greatly values progress. Due to capitalism's boom / bust cycles, the people seek economic stability and security. A job is a major form of identity in a pluralistic society so workers particularly fear unemployment.

Efficiency and productivity are valued as the key to a constantly rising standard of living.

Applied technology and innovation fosters change that can destroy older industries at a startling rate.





Question. 3. Write a short note on Advantages of foreign direct investment and types of foreign direct investment.

Answer:Foreign direct investment (FDI) is made into a business or a sector by an individual or a company from another country. It is different from portfolio investment, which is made more indirectly into another country’s economy by using financial instruments, such as bonds and stocks.

There are various levels and forms of foreign direct investment, depending on the type of companies involved and the reasons for investment. A foreign direct investor



Question. 4. What are the key objectives and function of World Trade organization?

Answer:The WTO has nearly 153 members accounting for over 97% of world trade. Around 30 others are negotiating membership. Decisions are made by the entire membership. This is typically by consensus.

A majority vote is also possible but it has never been used in the WTO and was extremely rare under the WTO’s predecessor, GATT. The WTO’s agreements have been ratified in all members’ parliaments.

The WTO’s top level decision-making body is the




Question. 5. Explain in detail about international regulatory Bodies.
                                                                                                                                             
Answer:International regulation is regulation that occurs at the international level, often exercised by international organizations. An advantage of international regulation is that it allows localities and the individuals in them to be held accountable for the impact their actions (e.g. pollution) have on other localities.





Question. 6. What are the various export promotion schemes offered by government in order to promote export from the country?

Answer:After the economic reforms of 1991-92, liberalization of external trade, elimination of duties on imports of information technology products, relaxation of controls on both inward and outward investments and foreign exchange and the fiscal measures taken by the Government of India and the individual State Governments specifically for IT and ITES

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PM 0013 – MANAGING HUMAN RESOURCES IN PROJECTS

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DRIVE
Winter 2016
PROGRAM
MBA
SEMESTER
III
SUBJECT CODE & NAME
PM 0013 – MANAGING HUMAN RESOURCES IN PROJECTS

1 Write short notes on:
Project resources
Need for human resource management
Project manager

AnswerProject Resources
Project resources are the materials and assets that are required to execute a project. These can be human resources, funds, machineries, equipment, and physical facilities. A project plan cannot be put into action if the resources are allocated and utilised properly. Therefore, a project manager should ensure sufficient allocation and


2 What is Conflict? Explain various reasons of Conflict.
1. Meaning of Conflict
2. Reasons of Conflict
Answer:
Meaning of Conflict
Each one of us is different in terms of personality, thinking, behaviour, attitude, goal, interest, etc. A perspective about a situation often varies from person to person. Such difference in thinking, perspective, behaviour, etc. often results in conflict between people. For instance, two people wanting the same object, such as a job or a house, can lead to a conflict between them. Therefore, we can


3 Write short notes on
Skills required by a project manager
Delphi technique of estimating manpower requirements of projects
Importance of leadership in project management
Goal setting theory

AnswerSkills Required by a Project Manager
·         Shared vision: An effective project manager should have a common and clear vision to obtain the project objectives within a stipulated time period.
·         Integrity: Integrity refers to the characteristic of honesty, reliability, morality and uprightness. It is established when people act for the right reason, regardless of results.



4 What is Workforce Diversity? Explain factors responsible for Workforce Diversity.
1. Meaning of Workforce Diversity
2. Factors responsible for Workforce Diversity

Answer:
Workforce diversity can be defined as resemblances and dissimilarities among employees in terms of age, gender, culture, race, religion and skills. In general, an organisation tends to create workforce diversity with numerous policies and practices that are directed to involve employees within a team or organisation who are considered different from each other. Managing workforce diversity is very important as it provides


5 Explain the process of Collective Bargaining. Explain various types of collective bargaining.
1. Process of Collective Bargaining
2. Types of collective bargaining

AnswerThe collective bargaining process involves five core steps:
1.      Preparation – Choosing a negotiation team and representatives of both the union and employer. Both


6 Explain to the importance of measuring performance. Discuss the methods of performance measurement.
1. Importance of measuring performance
2. Methods of performance measurement
Answer:
Importance of Measuring Team Performance
Measuring performance is an important aspect of project management as it helps the project managers and team members compare their contribution with the set standard. It is the process of analysing output of employees
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