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Fall 2012
Master of Business
Administration in Healthcare Services
Semester 4Credits)
(Book ID: B1321)
Assignment Set- 1 (Marks
60)
MH0057– Management of
Healthcare Human Resources
Q.1. Describe the importance of HRM in health care organization [10
Marks]
Answer : The
concept of Human Resource Management (HRM)
To begin with, HRM can be
accurately termed as a paradigm that is accountable for administration
stratagems and actions that effect the relation between employees and
organization (Schuler, 2000). Human Resource Management encompasses several
strategies necessary for successful management of the staff members
Q.2. Write short notes on Training and Development: [10 Marks]
Answer : Training
Training is the acquisition of
knowledge, skills, and competencies as a result of the teaching of vocational
or practical skills and knowledge that relate to specific useful competencies.
Training has specific goals of improving one's
Q.3. You are the manager of Operations department of Amravati hospital
located in Vadodara district of Gujarat, It is the month of April and you are
the appraiser for your sub ordinates ,Explain the Performance appraisal system
you would like to follow , Explain what are the limitations you face in the
present appraisal system. [10 Marks]
Answer : Performance appraisal system to follow
A performance appraisal is a systematic and
periodic process that assesses an individual employee’s job performance and
productivity in relation to certain pre-established criteria and organizational
objectives. Other aspects of individual employees are considered as well, such
as organizational citizenship behavior, accomplishments, potential for future
improvement, strengths and weaknesses, etc. collect PA data, there are three
Q4. (a) What do you mean by Selection, define and explain [5 marks]
Answer : Selection is the process of selecting the
eligible applicants out of the large number of applicants through different
tests.
In the context of evolution,
certain traits or alleles of genes segregating within a population may be
subject to selection. Under selection, individuals with advantages or
"adaptive" traits tend to be more successful than their peers
reproductively—meaning they contribute more offspring to the succeeding
generation than others do. When these traits have a genetic basis, selection
can increase the prevalence of those traits, because offspring will inherit
those traits from their parents. When selection is intense and persistent,
adaptive traits
(b) What are the procedures for selection [5 marks]
Answer : Selection process has two aspects i.e. those
who are offered with the job and those who will be rejected so, selection is a
negative process as it rejects more unsuitable candidates. Selection is the
process of choosing the qualified and deserving candidate to fill specific jobs
in the organisation. It needs to be go through a procedure so that right
personnel’s can be selected. So, now we will be discussing the selection
procedure.
Q5. Write short notes on the following
(a) Challenges in healthcare HRM [5 marks]
Answer : HR
CHALLENGES IN HEALTHCARE
The current state of healthcare
and predictions about the industry require healthcare organizational leaders
that can manage in an ever-changing and challenging environment. HR leadership
is especially critical because many of the current realities and future
eventualities for the healthcare industry have, at their core, significant
human resource management implications. The list of challenges is both daunting
and exciting.
(b) Strategies in healthcare HRM [5 marks]
Answer : This particular report provides an insight
into the health care structure from a worldwide viewpoint and the significance
of human resources management (HRM) in making better on the whole patient
health results.
The concept of Human Resource Management (HRM)
To begin with, HRM can be
accurately termed as a paradigm that is accountable for administration stratagems
and actions that effect the relation between employees and organization
(Schuler, 2000). Human Resource Management encompasses
Q6. Discuss steps in Manpower planning [10 marks]
Answer : Five
Steps in Manpower Planning
Manpower planning requires that
an estimate of the present and future needs of the organization should be
compared with the available manpower and future predicted manpower. Appropriate
steps are then taken to bring demand and supply into balance. The outcome of
this planning is a well 'thought out' and logical manpower
Fall 2012
Master of Business
Administration in Healthcare Services
Semester 4
MH0057 – Management
of Healthcare Human Resources (4 Credits)
(Book ID: B1321)
Assignment Set- 2
(Marks 60)
Q.1. Write short notes on Model of Reward management [10 Marks]
Answer : Determining the right pay entails combining
the results of the job analysis and job evaluation processes and market pay
data. Although the pay levels within an organization reflect external
competitiveness and internal equity considerations, the decision on the final
pay level - the organization’s pay policy will be determined by many factors,
including competitive strategy, HR strategy, reward objectives,
Q.2. Angara hospital has a committee for welfare and working condition,
what is your opinion, is there a need for a committee for welfare and working
condition, Illustrate [10 Marks]
Answer : "WELFARE WORK IN INDUSTRY. - Human
beings possess intelligence, and their well-being depends on psychological as
well as on physiological make-up. Mental and physical activity are necessary to
health. From the industrial point of view both require to be maintained in
order to ensure the efficiency which represents for the employer a contented
personnel, and for the employed not merely physical health, but a "
Q.3. Write short notes on the following: [10 Marks]
(a) Benefits of CSR
Answer : Organizations of all sizes are rapidly
discovering that Corporate Social Responsibility (CSR) and sustainable business
practices can foster improved green programs and overall environmental
stewardship.
Today, we are seeing increased
awareness and active participation by business professionals in the development
of CSR policies. Organizations are
(b) CSR in Indian health care Organization
Answer : Corporate
Social Responsibility
We are a research-based
pharmaceutical company. Our mission is to improve the quality of human life by
enabling people to do more, feel better and live longer. We believe that
through our business we make a valuable contribution to society by developing
and marketing medicines which improve people's lives. Our philosophy is to
target support to selected programs that are innovative, sustainable and which
produce tangible results.
Q4. What is the need for welfare activities in healthcare organization?
Illustrate
[10 marks]
Answer : Activities
and needs of Welfare Service Industry
As explained in Section 3, the
demands of welfare service users have been expanding and diversifying along with
the progress of generalization. In order to respond to such demands, private
companies are expanding their roles in providing services.
According to Statistical Survey
on Industries of Health and Welfare- Related Services (1996), the size of
welfare service industry is about 3,400
Q5. (a) Define Collective Bargaining. [5 marks]
Answer : Collective bargaining is a process whereby
trade unions, representing workers, and employers through their
representatives, treat and negotiate with a view to the conclusion of a
collective agreement or renewal thereof or the resolution of disputes.
A collective agreement is usually
an agreement in writing between an employer and a union, on behalf of workers
employed by the
(b) Describe the collective bargaining process [5 marks]
Answer : 1. PREPARATION
Preparation for any serious
negotiations would be incomplete without a thorough examination of factors
external and internal to the workplace which has a bearing on the negotiations.
Q6. Discuss major Human Resources issues in health care organization
[10 marks]
Answer : Nowadays, there is increased pressure to
compel the health care system architects to incorporate human resources
management into the structure that defines the work of every employee in the
health care industry. The health care architecture consists of three
components: the human being, physical capital and
Dear students get fully solved assignments
call us at :- 08263069601
or
mail us at
help.mbaassignments@gmail.com
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