MH0057– Management of Healthcare Human Resources





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Fall 2012
Master of Business Administration in Healthcare Services
Semester 4Credits)
(Book ID: B1321)
Assignment Set- 1 (Marks 60)
MH0057– Management of Healthcare Human Resources

Q.1. Describe the importance of HRM in health care organization [10 Marks]

Answer :  The concept of Human Resource Management (HRM)
To begin with, HRM can be accurately termed as a paradigm that is accountable for administration stratagems and actions that effect the relation between employees and organization (Schuler, 2000). Human Resource Management encompasses several strategies necessary for successful management of the staff members


Q.2. Write short notes on Training and Development: [10 Marks]

Answer :  Training

Training is the acquisition of knowledge, skills, and competencies as a result of the teaching of vocational or practical skills and knowledge that relate to specific useful competencies. Training has specific goals of improving one's




Q.3. You are the manager of Operations department of Amravati hospital located in Vadodara district of Gujarat, It is the month of April and you are the appraiser for your sub ordinates ,Explain the Performance appraisal system you would like to follow , Explain what are the limitations you face in the present appraisal system. [10 Marks]

Answer : Performance appraisal system to follow

 A performance appraisal is a systematic and periodic process that assesses an individual employee’s job performance and productivity in relation to certain pre-established criteria and organizational objectives. Other aspects of individual employees are considered as well, such as organizational citizenship behavior, accomplishments, potential for future improvement, strengths and weaknesses, etc. collect PA data, there are three



Q4. (a) What do you mean by Selection, define and explain [5 marks]

Answer :  Selection is the process of selecting the eligible applicants out of the large number of applicants through different tests.

In the context of evolution, certain traits or alleles of genes segregating within a population may be subject to selection. Under selection, individuals with advantages or "adaptive" traits tend to be more successful than their peers reproductively—meaning they contribute more offspring to the succeeding generation than others do. When these traits have a genetic basis, selection can increase the prevalence of those traits, because offspring will inherit those traits from their parents. When selection is intense and persistent, adaptive traits


(b) What are the procedures for selection [5 marks]

Answer :  Selection process has two aspects i.e. those who are offered with the job and those who will be rejected so, selection is a negative process as it rejects more unsuitable candidates. Selection is the process of choosing the qualified and deserving candidate to fill specific jobs in the organisation. It needs to be go through a procedure so that right personnel’s can be selected. So, now we will be discussing the selection procedure.



Q5. Write short notes on the following

(a) Challenges in healthcare HRM [5 marks]

Answer :  HR CHALLENGES IN HEALTHCARE
The current state of healthcare and predictions about the industry require healthcare organizational leaders that can manage in an ever-changing and challenging environment. HR leadership is especially critical because many of the current realities and future eventualities for the healthcare industry have, at their core, significant human resource management implications. The list of challenges is both daunting and exciting.


(b) Strategies in healthcare HRM [5 marks]

Answer :  This particular report provides an insight into the health care structure from a worldwide viewpoint and the significance of human resources management (HRM) in making better on the whole patient health results.

The concept of Human Resource Management (HRM)

To begin with, HRM can be accurately termed as a paradigm that is accountable for administration stratagems and actions that effect the relation between employees and organization (Schuler, 2000). Human Resource Management encompasses



Q6. Discuss steps in Manpower planning [10 marks]
Answer :  Five Steps in Manpower Planning

Manpower planning requires that an estimate of the present and future needs of the organization should be compared with the available manpower and future predicted manpower. Appropriate steps are then taken to bring demand and supply into balance. The outcome of this planning is a well 'thought out' and logical manpower


Fall 2012
Master of Business Administration in Healthcare Services
Semester 4
MH0057 – Management of Healthcare Human Resources (4 Credits)
(Book ID: B1321)
Assignment Set- 2 (Marks 60)

Q.1. Write short notes on Model of Reward management [10 Marks]

Answer :  Determining the right pay entails combining the results of the job analysis and job evaluation processes and market pay data. Although the pay levels within an organization reflect external competitiveness and internal equity considerations, the decision on the final pay level - the organization’s pay policy will be determined by many factors, including competitive strategy, HR strategy, reward objectives,



Q.2. Angara hospital has a committee for welfare and working condition, what is your opinion, is there a need for a committee for welfare and working condition, Illustrate [10 Marks]

Answer : "WELFARE WORK IN INDUSTRY. - Human beings possess intelligence, and their well-being depends on psychological as well as on physiological make-up. Mental and physical activity are necessary to health. From the industrial point of view both require to be maintained in order to ensure the efficiency which represents for the employer a contented personnel, and for the employed not merely physical health, but a "


Q.3. Write short notes on the following: [10 Marks]

(a) Benefits of CSR

Answer :  Organizations of all sizes are rapidly discovering that Corporate Social Responsibility (CSR) and sustainable business practices can foster improved green programs and overall environmental stewardship.

Today, we are seeing increased awareness and active participation by business professionals in the development of CSR policies. Organizations are


(b) CSR in Indian health care Organization

Answer :  Corporate Social Responsibility

We are a research-based pharmaceutical company. Our mission is to improve the quality of human life by enabling people to do more, feel better and live longer. We believe that through our business we make a valuable contribution to society by developing and marketing medicines which improve people's lives. Our philosophy is to target support to selected programs that are innovative, sustainable and which produce tangible results.


Q4. What is the need for welfare activities in healthcare organization? Illustrate
[10 marks]

Answer :  Activities  and needs of Welfare Service Industry

As explained in Section 3, the demands of welfare service users have been expanding and diversifying along with the progress of generalization. In order to respond to such demands, private companies are expanding their roles in providing services.
According to Statistical Survey on Industries of Health and Welfare- Related Services (1996), the size of welfare service industry is about 3,400



Q5. (a) Define Collective Bargaining. [5 marks]
Answer :  Collective bargaining is a process whereby trade unions, representing workers, and employers through their representatives, treat and negotiate with a view to the conclusion of a collective agreement or renewal thereof or the resolution of disputes.

A collective agreement is usually an agreement in writing between an employer and a union, on behalf of workers employed by the




(b) Describe the collective bargaining process [5 marks]

Answer : 1. PREPARATION

Preparation for any serious negotiations would be incomplete without a thorough examination of factors external and internal to the workplace which has a bearing on the negotiations.



Q6. Discuss major Human Resources issues in health care organization [10 marks]

Answer :  Nowadays, there is increased pressure to compel the health care system architects to incorporate human resources management into the structure that defines the work of every employee in the health care industry. The health care architecture consists of three components: the human being, physical capital and


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call us at :- 08263069601 
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