MU0018 –Change Management

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Winter/ November 2012

Master of Business Administration- MBA Semester 4

MU0018 –Change Management - 4 Credits

(Book ID:B1339)

Assignment Set -1 (60 marks)

Note: Assignment Set -1 must be written within 6-8 pages. Answer all questions.

Q1.What are the requirements for making organisational change?     10 marks(350-400 words)

Answer : That process seems suitable for organizing and describing general guidelines about managing change. Whatever model you choose to use when guiding organizational change, that model should include the priorities and areas of emphasis described in the following five phases of change. The collaborative consulting model described integrates highlights from all of the five phases.

Q2.What is an organisational design? Explain its components.           10 marks(350-400 words)

Answer :

Q3.How do change managers recognize resistance of employees to change? 10 marks(350-400 words)

Answer :  : It is important to be able to spot the resistance to change when it occurs rather than get surprised when the change mysteriously fails. Identifying the same will help you to respond appropriately to it. This is one

Q4.What are the challenges that managers face in implementing successful change?  10 marks(350-400 words)

Answer :  There are many challenges that have to be addressed for implementing the change. It is human tendency to resist the changes since the change require learning new skills when we are very much comfortable with the old rules.

There are many challenges that have to

Q5.Explain the Dissipative Equilibrium Change Model.                               10 marks(350-400 words)

Answer : The dissipative systems model

The theory of dissipative structure upon which the current discussion is based can be treated as the open systems model extended with a capability to continuously impose a revolutionary change or transformation.

The theory of dissipative structure

Q6.Suppose you are appointed as an HR Manager of a local bank. You are assigned the task of implementing computerisation in the bank. The implementation would result in a complete shift from maintaining records and transactions manually to a fully computerised and online system. What are the various phases involved in the process of managing this change?

 10 marks (350-400 words)

Answer :

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