Dear Students,
Get fully solved assignments by professionals providing since 2012 — trusted by
over 10,000+ students!
100%
plagiarism-free or your money back!
Send
your queries to: help.mbaassignments@gmail.com
( Call/WhatsApp: 08263069601
Fast,
reliable, and guaranteed quality!
Total Quality Management
Jun 2025 Examination
Q1. Discuss the role of quality
gurus in shaping modern Total Quality Management practices. Provide atleast 2
examples to support your details (10 Marks)
Q2. Evaluate the effectiveness of
using quality circles in enhancing employee involvement and improving product
quality. Highlight your details by providing one example each from a
manufacturing organisation and a service provider. (10 Marks)
Q3(A). Customer is King’ has been
the accepted norm across industries and hence customer satisfaction is a
priority for organisations. In context of this statement suggest how can the
principles of Total Quality Management (TQM) be applied to improve customer
satisfaction in a manufacturing company (assume an actual manufacturing
organisation of your own choice and provide the required details)? (5 Marks)
Q3(B). Implementing Total Quality
management definitely considers emphasis on operational efficiency in an
organisation, which is true for both manufacturing and service organisations.
Operational efficiency needs to continuously monitored by suitable Key
Performance Indicators (KPIs). Explain how some KPIs of performance measurement
can be integrated into Total Quality Management to enhance organizational
efficiency. Support your details with atleast one real organisational
reference. (5 Marks)
Dear Students,
Get fully solved assignments by professionals providing since 2012 — trusted by
over 10,000+ students!
100%
plagiarism-free or your money back!
Send
your queries to: help.mbaassignments@gmail.com
( Call/WhatsApp: +918263069601
Fast,
reliable, and guaranteed quality!
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.