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PROGRAM
MASTER OF BUSINESS
ADMINISTRATION (MBA)
SEMESTER
II
SUBJECT CODE &
NAME
MBA204– MANAGEMENT
INFORMATION SYSTEMS
Qus:1 What are the different challenges
a manager face in managing Information systems?
Answer: Managing IS in
organisations is a highly challenging and complex task. One reason for this
complexity is that neither organisations nor the IS they use remain static over
time – both change continuously, and it is the job of management to ensure that
the systems remain useful and relevant for their organisational goals at all
times. Organisations change to respond to the needs of the
Qus:2 Explain the concepts
of
a) Transaction Processing System
b) Management Information System
Answer: a) Transaction
Processing System
A transaction is any activity of the
organisation that generates information. For example, the activities related to
buying a ticket from the Indian Railways generates many transactions, each of
which produces information that is recorded by the systems. Some transactions
involve exchange
Qus:3 How Information system can be
used to support Competitive strategy? Substantiate with suitable examples.
Answer: The promise of
information systems is that they enable the competitive strategy of commercial
fi rms. The competitive strategy of a commercial firm is its longterm
competitive position, such as of being a low-cost player or a differentiator,
which the fi rm adopts. A fi rm’s strategy is
Set 2
Qus:1 Explain the following concepts
a) Electronic Data Interchange (EDI)
b) Online Payment Technology
c) Mobile Commerce
Answer: a) Electronic Data Interchange
(EDI)
Before the growth of the common
standards for the Internet and the growthof Extranets, firms exchanged data
electronically through private networks.
This process was called electronic data
interchange (EDI). The EDI standards were initiated in the 1960s in
Qus:2 What is DSS? How it is different
from MIS? How DSS helps in Decision making?
Answer: Decision support
systems (DSS) are used extensively across organisations to assist managers with
making decisions. DSS are different from management information systems as they
are used on an as-needed basis and created for solving special types of
decision problems. Decision
Qus:3 Explain why privacy is important
for individuals in the organizations? How workplace electronic monitoring is
done in the organizations?
Answer: Information systems
are used widely across organisations, and they enable data and information to
be widely distributed for use. When the data pertains to individuals (relating
to their work, personal habits, or personal life), and it resides on
organisational information systems, the question
get
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