MB0047 – FMANAGEMENT INFORMATION SYSTEMS

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Assignment

Drive	Semester 2017
Program	Master of Business Administration - MBA
Semester	II
Subject code & name	MB0047 – FMANAGEMENT INFORMATION SYSTEMS
Book ID	B1968
Credit and Max. Marks	4 Credits , 60 Marks

Question 1. How a modern organization is different from traditional organizations?

Answer : Traditional organization represent the organizational structure in a business is hierarchical, meaning power flows vertically and upward, and employees are departmentalized. All employees follow a chain of command. Such as a manager is the chief coordinator of all department.

The main points of disagreement:

Question 2. How Information system can be used to support Competitive strategy? Substantiate with suitable examples.

Answer : Information systems are integral to running any business, especially healthcare. EPIC supports physician practices with software for scheduling, coding, billing and managing patients’ health.

With EPIC’s experts managing databases, physicians are able to receive the reports they need to run their business well. In addition, hardware technicians offer the support

Question 3. What is ERP? What are different types of Finance and accounting modules of ERP?

Answer : Enterprise resource planning (ERP) is the integrated management of core business processes, often in real-time and mediated by software and technology. These business activities can include:

·       Product planning, purchase

·       Production planning

·       Manufacturing or service delivery

·      Marketing and sales

·       

·       

Question 4. Explain Customer Relationship Management Systems along with some examples

Answer : Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential customers. It uses data analysis about customers' history with a company and to improve business relationships with customers, specifically focusing on customer retention and ultimately driving sales growth.

One important aspect of the CRM approach is the systems of CRM that compile data from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, and more recently, social media. Through the CRM

Question 5. What is DSS? How it is different from MIS? How DSS helps in Decision making?

Answer : Decision Support System  : A decision support system (DSS) is a computerized information system used to support decision-making in an organization or a business. A DSS lets users sift through and analyze massive reams of data and compile information that can be used to solve problems and make better decisions.

The benefits of decision support systems include more informed decision-making, timely problem solving and improved efficiency for dealing with problems with rapidly changing variables.

Differences between MIS and DSS :

MIS and DSS are two abbreviations that are often heard in the field of Business Management. They differ in a few aspects. It is important to know that MIS stands for Management Information Systems whereas DSS stands for Decision Support Systems.

It is interesting to note that MIS is a type of link that assists in the communication between managers of various disciplines in a business firm or an organization. On th

Question 6. What are the different technologies that are used to create the society of the Internet?

Answer : Technology and human life cannot be separated; society has a cyclical co-dependence on technology. We use technology; depend on technology in our daily life and our needs and demands for technology keep on rising. Humans use technology to travel, to communicate, to learn, to do business and to live in comfort. However technology has also caused us concerns. Its poor application has resulted into the pollution of the environment and it has also cause serious threat to our lives and society. This calls for proper use of technology. The biggest challenge facing

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