MB0044 - PRODUCTION AND OPERATION MANAGEMENT

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ASSIGNMENT

DRIVE	SUMMER 2015
PROGRAM	MBA/ MBADS/ MBAFLEX/ MBAHCSN3/ PGDBAN2
SEMESTER	II
SUBJECT CODE & NAME	MB 0044 - PRODUCTION AND OPERATION MANAGEMENT
BK ID	B1627
CREDITS& MARKS	4 CREDITS, 60 MARKS

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q.1. Explain the elements or components of operations strategy.

Answer:Operations strategy is the total pattern of decisions which shape the long-term capabilities of any type of operations and their contribution to the overall strategy. ” Operations strategy is the tool that helps to define the methods of producing goods or a service offered to the customer.

Operations strategy comprises six components :

Positioning the Production System: Positioning the production system in manufacturing , means , selecting the type of product design, type of production processing system and the type of finished goods inventory policy for each major product line the business plan.

Q. 2. Answer the following questions:

a. What is location decision sequence?

Answer: Units concerning both manufacturing as well as the assembling of the products are on a very large scale affected by the decisions involving the location of the plant. Location of the plant itself becomes a very important factor concerning service facilities, as the plant location decisions are strategic and long-term in nature.

Plant location decisions need detailed analysis because:

1. Wrong plant location generally affects cost parameters i.e. poor location can act as a continuous stimulus of higher cost. Marketing, transportation, quality, customer satisfaction are some of the other factors which are greatly influenced by the plant location decisions – hence these decisions require in-depth analysis.

2. Once a plant is set up at a

b. Which general factors influence the plant location decision?

Answer:  Factors governing plant location:

1. Regional factors: These factors include proximity of the plant to the market and also to the sources of the raw materials. They also include infrastructural facilities, transportation facilities, and availability of skilled workers, legislation, the taxation and also the work attitude of the workers.

Robinson was the one who has very clearly and efficiently justified industrial location concerns using pure materials nearer to the markets

Q. 3. Write short notes on:

a) Pareto analysis:

Answer: Pareto analysis is a formal technique useful where many possible courses of action are competing for attention. In essence, the problem-solver estimates the benefit delivered by each action, then selects a number of the most effective actions that deliver a total benefit reasonably close to the maximal possible

b) Acceptance sampling:

Answer:  Acceptance sampling is a major component of quality control and is useful when the cost of testing is high compared to the cost of passing a defective item or when testing is destructive. It is a compromise between doing 100% inspection and no inspection at all. Acceptance sampling can be done on attributes or measurements of the product.

c)  Juran’s quality trilogy: Joseph Juran has explained his model of quality improvement on the basis of the basis of three universal processes which have been popularly named a Juran Trilogy.

Answer:  The processes are:

1. Quality Planning: As per JuranTriology quality planning is a concurrent exercise which involves all the affected parties related to the product and services, so that they can provide inputs and give early warnings during the planning

d) Taguchi’s quality loss function:

Answer: The Taguchi loss function is graphical depiction of loss developed by the Japanese business statistician Genichi Taguchi to describe a phenomenon affecting the value of products produced by a company. Praised by Dr. W. Edwards Deming (the business guru of the 1980s American quality movement), it made clear the concept that quality does not suddenly plummet when, for instance, a machinist exceeds a rigid blueprint tolerance. Instead 'loss' in value progressively increases as variation

Q. 4. Answer the following questions:

a. Define project management:

Answer:Project management is the application of processes, methods, knowledge, skills and experience to achieve the project objectives. General. A project is a unique, transient endeavour, undertaken to achieve planned objectives, which could be defined in terms of outputs, outcomes or benefits.Project

b. What are the major characteristics of a project mindset?

Answer: a)    Time: It is an important parameter in framing the right mindset. It is possible to improve the pace of the project by reducing the time frame of the process. The mindset is normally to work out a comfort mode by stretching the limits.

b)   Responsiveness: Responsiveness refers to quickness of response of an       individual. The vibrancy and

c. What are the advantages of Gantt chart?

Answer: While they might have become popular as a visual representation of timed tasks, Gantt charts offer ten specific benefits for savvy project managers and their teams.

Q. 5. Answer the following questions:

a. What are the steps involved in developing an aggregate plan?

Answer:  Aggregate planning is the process of developing, analyzing, and maintaining a preliminary, approximate schedule of the overall operations of an organization. The aggregate plan generally contains targeted sales forecasts, production levels, inventory levels, and customer backlogs.

b. Explain the various types of pure strategies used in aggregate planning.

Answer: LEVEL STRATEGY: A level strategy seeks to produce an aggregate plan that maintains a steady production rate and/or a steady employment level. In order to satisfy changes in customer demand, the firm must raise or lower inventory levels in anticipation of increased or decreased levels of forecast demand. The firm maintains a level workforce and a steady rate of output when demand is somewhat low. This

Q. 6. Answer the following questions:

a. Explain the classification of scheduling strategies.

Answer: A typical scheduling strategy used in Argentinian radio and television is called “pase” (Spanish for a “pass” as in a player passing the ball to another player of the same team). A few minutes before the end of a live broadcast show, followed by another live broadcast show, people from both programmes will share some air time together.

b. List the distinctive differences between the scheduling followed for manufacturing and services

Answer:  Goods: The key difference between service firms and manufacturers is the tangibility of their output. The output of a service firm, such as consultancy, training or maintenance, for example, is intangible. Manufacturers produce physical goods that customers can see and touch.

Inventory: Service firms,

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