MH0057 – Management of Healthcare Human Resources

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ASSIGNMENT

DRIVE WINETR	SUMMER 2015
PROGRAM	MBA (Sem 4), MBADS (Sem 4 / Sem 6), PGDHSMN (Sem 2)
SUBJECT CODE & NAME	MH0057 – Management of Healthcare Human Resources
SEMESTER	4
BK ID	B1321
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

1 Explain the strategic role of HRM in healthcare.

Answer : Human resources, when pertaining to health care, can be defined as the different kinds of clinical and non-clinical staff responsible for public and individual health intervention [1]. As arguably the most important of the health system inputs, the performance and the benefits the system can deliver depend largely upon the knowledge, skills and motivation of those individuals responsible for delivering health services [1].

Q2 Explain the evolution and broad perspectives of HRM in healthcare in India.

Answer : To begin with, HRM can be accurately termed as a paradigm that is accountable for administration stratagems and actions that effect the relation between employees and organization (Schuler, 2000). Human Resource Management encompasses several strategies necessary for successful management of the staff members working in the organization. HRM also makes sure that procedures adopted by the organization are suitable and effective. Additionally, Bratton & Gold (2007) adds to it by stating that there are a

3 Discuss management development in healthcare organisations.

Answer : While delivering patient care has always been a primary goal of health care organizations, financial outcomes have long been the metric by which success is measured. Increasingly, however, health care leaders are being held accountable for both medical and financial outcomes. As a result, health care executives and providers must understand the determinants of organizational effectiveness—strategy, finance, operations, and leadership.

This leadership development program provides a transformational learning experience that goes far beyond the traditional debate over health care costs

4 .Define performance appraisal. Explain the components of performance appraisal.

Answer : Performance appraisals sometimes have the reputation of creating tension between a supervisor and subordinate. However, sound and effective performance reviews share common components thatmake them positive experiences and maximize the benefit of conducting and participating in them. Emphasizing the good and helping an employee on the road to improvement are important components of effective performance appraisals.

5.Describe HR audit process.

Answer : Phases in HR Audit :

HR audit process is conducted in different phases. These phases include:

1. Pre-Audit Information:

This phase involves the acquiring and review of relevant HR manuals, handbooks, forms, reports and other information. A pre-audit information

6. Discuss the importance of team work in healthcare services.

Answer : Effective teams are vital for achieving organisational goals and objectives. Theorganisational strategies for team functions and roles determine how successful or unsuccessful teams will be. Harrington-Mackin (1994) emphasised that a team ismeans to an end –an approach for achieving a goal, whether that goal is improvedproduction, increased quality, better morale, or happier customers. Team is governed by rules and

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