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Diploma in Quality
Management of Hospital & Healthcare Organizations
Questions for 1st Set of Assignment
LAQ & SAQ
Name of the student:
Batch: 2021-22
PRN:
Instructions:
1. Please write your
answers in this document itself.
2. All questions are
compulsory.
3. Submit/Upload your
solved assessments in the learning management system on or before 1st November,
2021.
4. Use font type:
Times New Roman & size: 12 for writing your answers.
Course 1 Quality in
Healthcare
Section A
Long Answer Questions
(LAQs)
Total marks: 20 marks
Obtained marks:
--------
Answer the following questions:
Question.1. Describe the milestones that
have changed perceptions about quality in healthcare. Assuming you are a
quality manager in a tertiary care hospital, how will you explain difference
between quality approach for a product & healthcare services to a newly
joined subordinate? (10 marks)
Answer: In health care,
quality improvement (QI) is the framework we use to systematically improve the
ways care is delivered to patients. Processes have characteristics that can be
measured, analyzed, improved, and controlled. QI entails continuous efforts to
achieve stable and predictable process results, that is, to reduce process
variation and improve the outcomes of these processes both for patients and the
health care organization and system.
A wealth of knowledge and
Question.2. Describe the structure of
public health system in India. (10 marks)
Answer:
Health systems and polices have a
critical role in determining the manner in which health services are delivered,
utilized and affect health outcomes. ‘Health' being a state subject, despite
the issuance of the guidelines by the central government, the final prerogative
on implementation of the initiatives on newborn care lies with the states. This
article briefly describes the public health structure in the country and traces
the evolution of the major health programs and initiatives with a particular
focus on newborn health.
India has a mixed health-care system,
inclusive of public and private health-care service providers.6 However, most of the private
health-care providers are concentrated in urban India, providing secondary and
tertiary care health-care services.
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Section
B
Short Answer Questions (SAQs)
Total marks: 20 marks
Obtained marks: --------
Answer the following questions in brief:
Question.1. Define quality & explain
the elements of quality in healthcare. (5 marks)
Answer: Four Dimensions of Quality in
Healthcare
Trying to view quality in healthcare is like looking through a kaleidoscope
that includes four distinct colors or dimensions:
- Accreditation
and Certification of Hospitals and Community-Based Services
- Clinical
Quality Performance Measurement and Improvement
- Patient Safety Assurance and Harm
Question.2. Describe the scope of NABH
standard- Responsibilities of Management & Patient Rights & Education.
(5 marks)
Answer:
The responsibilities of the hospital
management
a. The management lays down the vision and
mission.
Interpretation:
The hospital shall lay down its vision and mission commensurate with
its
scope of services. For definition of "mission" and “vision” refer to
glossary.
b. The management defines the service
standards.
Interpretation:
The organization shall develop measurable standards and state the upper limit
for different services being provided. For example, waiting time in OP is 60
minutes. In addition to clinical services, this could also
Question.3.Write in short about
establishment of Quality Council of India (QCI) & accreditation boards
under it. (5 marks)
Answer:
Quality Council of India (QCI) was
established as the national body of accreditation on recommendations of expert
missions to the European Union after consultations in the inter-Ministerial
Task Force, the Committee of Secretaries and the Group of Ministers in 1996.
The council came into existence in 1997 through a Cabinet decision as an
autonomous non-profit organization. Department for Promotion of Industry and
Internal Trade (DPIIT), Ministry of Commerce and Industry, is the nodal
department for QCI. QCI’s role is to establish and operate a national
accreditation structure and to
Dear students get fully solved
assignments
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