MH0057 – Management of Healthcare Human Resources

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Spring 2013

Master of Business Administration in Health Care Services- MBA (HCS) Semester 4

MH0057 – Management of Healthcare Human Resources- 4 Credits

(Book ID: B1321)

Assignment Set -1 (60 marks)

Note: Assignment Set -1 must be written within 6-8 pages. Answer all questions.

Q1.Explain the objectives of HRM in healthcare.10 marks(350-400 words)

Answer : The concept of Human Resource Management (HRM)

To begin with, HRM can be accurately termed as a paradigm that is accountable for administration stratagems and actions that effect the relation between employees and organization (Schuler, 2000). Human Resource Management encompasses several strategies necessary for successful management of the staff members

Q2.Define manpower planning. Explain the steps manpower planning.2+8=10 marks(350-400 words)

Answer : Five Steps in Manpower Planning

Manpower planning requires that an estimate of the present and future needs of the organization should be compared with the available manpower and future predicted manpower. Appropriate steps are then taken to bring demand and supply into balance. The outcome of this planning is a well 'thought out' and logical manpower

Q3.Discuss management development in healthcare organisations.10 marks(350-400 words)

Answer : While delivering patient care has always been a primary goal of health care organizations, financial outcomes have long been the metric by which success is measured. Increasingly, however, health care leaders are being held accountable for both medical and financial outcomes. As a result, health care executives and providers must understand the determinants of organizational effectiveness—strategy, finance,

Q4.Explain the importance of human relations in healthcare services.10 marks(350-400 words)

Answer : Admitting we are wrong or have made a mistake is perhaps one of the most difficult things we have to do.  This is even more true when we are in a leadership position.  We all want to think we are right all the time, but that is not anyone's reality.  No one can be perfect all the time, whether manager or employee.  Expecting our employees to be right all the time only set them up for failure, and makes it difficult for them to admit when

Q5.Discuss a model of reward management.10 marks(350-400 words)

Answer : Determining the right pay entails combining the results of the job analysis and job evaluation processes and market pay data. Although the pay levels within an organization reflect external competitiveness and internal equity

Q6.A healthcare organization opens a new cafeteria. Consider that you are the HR manager of the healthcare organization and you are given the task of recruiting the staff for managing, cooking food, cleaning the cafeteria and so on. Explain the various methods of recruitment you would follow in selecting the right candidate for the job.10 marks(350-400 words)

Answer : Recruitment, assessment and selection are the three key steps for hiring employees. Of these, recruitment and selection are typically the most challenging for employers. The keys to finding the right candidates at the right time and hiring them are being strategic and thinking about the organization's future.

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