MB0038 –Management Process and Organizational Behaviour

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Spring 2013

Master of Business Administration- MBA Semester 1

MB0038 –Management Process and Organizational Behaviour - 4 Credits

(Book ID: B1621)

Assignment (60 Marks)

Note: Each Question carries 10 marks. Answer all the questions.

Q1.Describe the concept of vision and mission in an organisation.(10 marks)

Answer : Vision Statements and Mission Statements are the inspiring words chosen by successful leaders to clearly and concisely convey the direction of the organization. By crafting a clear mission statement and vision statement, you can powerfully communicate your intentions and motivate your team or organization to realize an attractive and inspiring common vision of the future.

Ø  Mission Statement Creation

1.       To create your mission statement, first identify your organization's "winning idea".

2.       This is the idea or approach that will

Q2.(a) Define planning. (5 marks)

Answer : f the five management functions — planning, organizing, staffing, leading and controlling — planning is the most fundamental. All other functions stem from planning. However, planning doesn't always get the attention that it deserves; when it does, many managers discover that the planning process isn't as easy as they thought it would be — or that even the best-laid plans can go awry.

(b) Explain the importance of planning.(5 marks)

Answer : 1. Increases efficiency

Planning makes optimum utilization of all available resources. It helps to reduce wastage of important resources and avoids their duplication. It aims to give highest returns at the lowest possible cost. Planning

Q3.(a) Why leading is important? (5 marks)

Answer : Leadership is the process by which one individual influences the behaviors, attitudes and thoughts of others. Leaders set the direction by helping others see what lies ahead and rising to the challenges. They see everyone’s potential and encourage and inspire those around them. Leading by example is a trait

(b) What are the characteristics of leading ?(5 marks)

Answer : If you want to be a great leader it requires some indispensable characteristics and qualities. I have already written on some important Quality’s of a Leader, so today let’s focus on some characteristic of an effective leader.

Q4.(a) Define organisation behaviour (OB). (5 marks)

Answer : Organizational behaviour is a field of study that investigates the impact that individuals, groups and structures have on behaviour within organization for the purpose of applying such knowledge towards

(b) What are the limitations of OB?(5 marks)

Answer : OB IS NOT A SOLUTION TOORGANISATION

OB will not solve unemployment or abolish frustrations and conflicts in an organisation

·         NARROW OUTLOOK

Over emphasis on people in the organisation and does not throw lighten the interacting social element

Q5.(a) What is meant by emotional intelligence? (5 marks)

Answer : We all have different personalities, different wants and needs, and different ways of showing our emotions. Navigating through this all takes tact and cleverness – especially if we hope to succeed in life. This is where emotional intelligence becomes important.

Emotional intelligence is the

(b) What is the impact of emotional intelligence on managers?(5 marks)

Answer : Defined as the skills or ability necessary to identify, assess and control the emotions of oneself, other people or entire groups, emotional intelligence is a concept that has become widely popular in management texts and related literature for its ability to enhance and capitalize on the human potential of an organization.

Q6.Suppose you are the Team Manager in a multinational company with team strength of 10 members. You are given the responsibility of ensuring that the team gives excellent performance or results. What are the key issues you have to handle in team building? (10 marks)

Answer : Goals, purpose, and mission:

What are the team’s goals? What is the team’s purpose  and/or mission? How do the team’s goals

mesh with the organization’s mission and goals?

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