Total Quality Management

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ENTROLLMENT NO. ………….

Total Quality Management

Answer any 2 questions from the following :

Q1 ) Write a brief note on the following:

Deming philosophy

Answer :Deming’s 14 Points on Quality Management, a core concept on implementing total quality management, is a set of management practices to help companies increase their quality and productivity.

1)     Create constancy of purpose for improving products and services.

2)    Adopt the new philosophy.

3)     

Q2 ) You are the team supervisor of a manufacturing unit (Assume any industry you are comfortable with). There has been a management recommendation to implement ‘Kaizen’ at each level of the organization. Explain how you would implement the same in your team.

Answer :

Q3 ) Explain in brief each of the six-sigma methodologies.

Answer : Six Sigma is a methodology that provides businesses with the tools to improve the capability of their business processes. This increase in performance and decrease in process variation leads to defect reduction and vast improvement in profits, employee morale and quality of product.

The goal of Six Sigma is to eliminate variability, defects and waste that undermine customer loyalty.

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