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DRIVE
FALL 2014
PROGRAMMBADS
(SEM 4/SEM 6) MBAFLEX/ MBAN2 (SEM 4) PGDHRMN (SEM 2)
SUBJECT
CODE & NAME-MU0016 – Performance Management and Appraisal
BK
ID-B1868
CREDIT
& MARKS-4 Credits, 60 marks
Q.1. Discuss the principles and dimensions of
Performance Management (Explaining the
principles of Performance Management, Explaining the dimensions of Performance
Management) 5,5
ANS:
Principles of Performance Management
Every organisation has its own principles for
performance management. Let us
now discuss some key principles of performance management that are common
to all organisations.
· It
translates corporate goals into individual, team, department and divisional
goals.
· It
helps to clarify corporate goals.
Q2 What are the key contents of a Performance
Agreement? Explain
(Explaining the key contents of a Performance
Agreement)10
Answer.
Key contents of a Performance Agreement
Performance agreement defines the following aspects
of performance expectations:
1. Role
requirements: Every
job is intended to fulfil a role. These are defined as key-result areas (KRAs)
of the role. A role holder, i.e. the employee, in the organisation is expected
to accomplish the KRAs. Achieving those KRAs require some competencies. Therefore,
the role profile should define not only the achievements but also the
competencies required to achieve the KRAs. This includes the behaviour, i.e.,
actual actions that fulfil the role. During PM planning, the existing role
profile is reviewed and changes are made if necessary.
Q3 Assume that you have joined as an HR in an
organization. The first task assigned to you is to conduct the Performance
Appraisal Process. What according to you is its purpose? Describe the entire
Performance Appraisal process.
(Explain any three purpose of Performance
Appraisal, Explain the Performance Appraisal Process) 3, 7
Answer.
Purpose of Performance Appraisal
Performance appraisals are essential for the
effective management and evaluation of staff. Appraisals help develop
individuals, improve organisational performance, and feed into business
planning. Formal performance appraisals are generally conducted annually for
all staff in the organisation. Each employee is appraised by his/her line
manager. Performance appraisal is a method of evaluating the job performance of
an employee. It is an ongoing process of obtaining, researching, analyzing and
recording information about the worth of an employee..
Q.4. Discuss the skills that a line manager require
for effective Performance Management. (Listing the skills, Explaining the
skill) 1,9
ANS:
Skills that a line manager require for effective
Performance Management
Whether you are managing a team or a process, this
practical, line manager or supervisor training programme will give you
grounding in the essential skills and behaviours required to be able to
communicate, motivate, build trust and lead with confidence and authority. Employee
performance includes: Planning work and setting expectations. Continually
monitoring performance. Developing the capacity to perform. Periodically rating
performance in a summary fashion, and Rewarding good performance.
Q5 Define the term ‘Ethics’. Discuss the key
factors involved in ensuring Ethics in Performance Management(PM)
(Definition of Ethics, Explaining the key factors
to ensure Ethics in PM) 2, 8
Answer.
Ethics
The word 'ethics' comes from the Greek word
'ethikos'. It refers to one's moral character and the way in which society
expects people to behave in accordance with accepted principles. Most
philosophers conclude that ethical failure occurs because of lack of character
or, in other words, virtuous people will live ethically. Therefore, we need to
think about the desired virtues and how one can develop those virtues, PM being
a case where such ethics need emphasis. Ethics in organisation is about good
behaviour in various organisational aspects which include its dealings with
external agencies including customers and internal agencies including
employees.
Q6 Write short notes on the following:
a)MBO
b)Behaviorally Anchored Rating Scales Method (BARS)
(Explaining the meaning and steps in MBO,
Explaining the concept and process of BARS) 5,5
Answer.
a) MBO
This method involves setting particular calculable
goals with each employee and then respectively discussing his/her progress
towards these goals. The term MBO refers to an inclusive organisation-wide goal
setting and appraisal programme that consists of six main steps
1. Set
the organisation’s goals: Create
organisation-wide plan for the next year and set goals.
Dear
students get fully solved SMU MBA Fall
2014 assignments
Send
your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call
us at : 08263069601
(Prefer
mailing. Call in emergency )
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