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Performance Management System
April 2025 Examination
1. “Studio” is a premium brand
dealing with men and women’s apparel, shoes, bags and other accessories. The brand was launched in India one year ago
and will now enter the Middle East countries.
The brand is available at exclusive Studio Stores and also malls and
also online shopping. Prepare a
Balanced Scorecard for the Department Head at “Studio” covering one goal each
in Financial, Customer, Business Process and Learning & Growth quadrant.
(10 Marks)
Ans 1.
Introduction
"Studio"
is a premium brand specializing in men’s and women’s apparel, shoes, bags, and
accessories. Launched in India a year ago, the brand has gained a strong
foothold through its presence in exclusive brand stores, malls, and online
platforms. Now, as "Studio" expands into the Middle East market, it
is crucial to establish a performance management system that ensures
sustainable growth and profitability. The Balanced Scorecard (BSC) framework
offers a structured approach to evaluating and
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2. “Talent Star” is a recruitment
agency and provides candidates to companies across different industries in
India. The company is 5 years old and
has 100 recruitment executives who source candidates and help meet the hiring
and talent acquisition requirements of industries across India. Prepare an appraisal form using the graphic
rating scale for the position of “Recruitment Executive” in “Talent Star”. (10 Marks)
Ans
2.
Introduction
Talent
Star is a recruitment agency that specializes in providing candidates to
companies across different industries in India. Established five years ago, the
company has grown into a well-recognized player in the recruitment industry.
With a workforce of 100 recruitment executives, the company plays a crucial
role in
3. “Health India” is a 2-year-old
company based at Mumbai which focuses on organic foods and wellness
products. The company has 250 employees
and is looking to grow with entry to USA and Canada markets. They have recently
introduced Performance Appraisal process in the company. You are the HR Manager and need to set goals
for your team.
Using the concept of SMART Goals,
you need to prepare 2 goals each for the following:
a. Training Manager. (5 Marks)
b. Hiring Manager. (5 Marks)
Ans
3a.
Introduction
Health
India, a Mumbai-based company specializing in organic foods and wellness
products, is expanding into the USA and Canada markets. With a workforce of 250
employees, the company recognizes the importance of continuous employee
development to maintain productivity and adapt to evolving business needs. As
part of the recently introduced performance appraisal process, setting SMART
(Specific, Measurable, Achievable, Relevant, Time-bound) goals for key HR roles
is crucial. The Training Manager plays a vital role in ensuring employees
receive the necessary skills and knowledge to contribute effectively to
business growth. Establishing clear training objectives will enhance workforce
capabilities and align employee
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