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Business Communication
Apr 2025 Examination
PLEASE NOTE: This assignment is application based, you
have to apply what you have learnt in this subject into real life scenario. You
will find most of the information through internet search and the remaining
from your common sense. None of the answers appear directly in the textbook
chapters but are based on the content in the chapter
Q1. A marketing firm is considering
increasing its reliance on digital media for business communication. What opportunities
and challenges might this present for reaching their target audience and
achieving their marketing goals? (10 Marks)
Ans
1.
Introduction
In
today’s digital age, businesses are increasingly shifting towards digital media
for communication, marketing, and customer engagement. A marketing firm
considering increasing its reliance on digital media presents both
opportunities and challenges. The digital landscape offers an expansive reach,
cost-effective advertising, and real-time customer interaction, enabling brands
to target and engage with their audience efficiently. Digital media allows for
personalized marketing, data-driven decision-making, and increased brand
visibility. However, it also presents challenges such as high competition,
content saturation, data privacy concerns, and evolving algorithms that affect
visibility. Additionally, firms must navigate issues related to
Q2. A social media platform is
facing a surge of hate speech and misinformation. How can they ethically
moderate this content while upholding users' freedom of expression and avoiding
accusations of censorship? (10 Marks)
Ans
2.
Introduction
Social
media platforms have become a powerful medium for communication, enabling
individuals to share opinions and access diverse perspectives. However, the
rise of digital platforms has also led to an increase in hate speech and
misinformation, posing significant challenges for ethical moderation. Social
media companies must navigate the fine line between ensuring a safe online
environment and upholding users' freedom of expression. The difficulty lies in
defining what constitutes hate speech or misinformation while avoiding
accusations of bias or censorship. Ethical content moderation requires a
framework that is transparent, fair, and adaptable to
Q3 (A). You're revising your
company's email communication guidelines. Evaluate the impact of requiring
bullet points and headings in all business emails, considering their potential
to improve clarity and engagement while also analyzing any possible drawbacks. (5
Marks)
Ans 3a.
Introduction
Effective
business communication relies on clarity, engagement, and ease of
comprehension. The use of bullet points and headings in emails is often
recommended to enhance readability and ensure that key information is easily
accessible. Structuring emails in this manner can improve efficiency by
allowing recipients to quickly scan and grasp the essential details. However,
while these formatting elements can be beneficial, they may also introduce
challenges such as an impersonal tone or limitations in certain types of
professional interactions. A
Q3 (B) You're the marketing lead
for an online clothing retailer. Design a plan for optimizing email/SMS
messages for mobile to improve declining open and click-through rates. Focus on
readability and user engagement. (5
Marks)
Ans
3b.
Introduction
With
the increasing reliance on mobile devices for communication, optimizing email
and SMS marketing strategies for mobile users is essential. Declining open and
click-through rates indicate that messages may not be effectively engaging
recipients. Mobile optimization focuses on improving readability, enhancing
user experience, and ensuring that content is compelling and actionable. By
prioritizing concise messaging, responsive design, and strategic timing,
businesses can create impactful email and SMS campaigns that drive higher
engagement and
Dear students, get
fully solved assignments by professionals
Do send your query at
:
or call us at :
08263069601
(Plagiarism
proofed assignments available with 100% surety and refund)
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