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Organizational Behavior
Apr 2025 Examination
PLEASE NOTE: This assignment is application based, you
have to apply what you have learnt in this subject into real life scenario. You
will find most of the information through internet search and the remaining
from your common sense. None of the answers appear directly in the textbook
chapters but are based on the content in the chapter
Q1. PowerTech Solutions, a
mid-sized IT company, is transitioning to Agile project management to enhance
productivity and customer satisfaction. However, the change initiative is
encountering resistance from employees, especially middle management, who are
reluctant to adapt. Workshops have been held, but they have not been effective
in addressing the concerns or boosting employee morale.
Using Lewin’s Change Management
Model, analyze the challenges a mentioned company faces in implementing Agile
project management. Propose specific steps from this model to overcome these
challenges and ensure successful adoption of the new framework. (10 Marks)
Ans
1.
Introduction
Organizational
change is a challenging yet essential aspect of business evolution,
particularly in the fast-paced IT industry. PowerTech Solutions, a mid-sized IT
company, is transitioning to Agile project management to enhance productivity
and customer satisfaction. However, resistance from employees, particularly
middle management, has hindered the change initiative. The company's efforts,
including conducting workshops, have been ineffective in alleviating concerns
and improving morale. Change management theories provide valuable frameworks to
manage such transitions effectively. One of the most widely accepted models is
Kurt Lewin’s Change Management Model, which consists of three stages: Unfreeze,
Change, and Refreeze. By applying this model, PowerTech Solutions can
systematically address employee resistance, create an environment conducive to
Agile implementation, and ensure the sustainability of this transformation.
This analysis explores the
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Q2. A GTech Innovatives company specializing in renewable energy
solutions, has seen a decline in employee creativity and proactive
problem-solving. The leadership recently introduced a competitive bonus system
tied to achieving sales targets, but it led to stress and unhealthy competition
among employees. A review highlighted that employees value personal growth,
teamwork, and the ability to contribute meaningfully to the company’s mission.
The management is debating whether to redesign their approach using Vroom’s
Expectancy Theory or McClelland’s Theory of Needs to better align employee
motivation with organizational goals.
Evaluate how Vroom’s Expectancy
Theory or McClelland’s Theory of Needs can be applied to address the
motivational challenges at GTech Innovatives. Recommend the more effective
theory for fostering creativity and collaboration, justifying your choice. (10 Marks)
Ans 2.
Introduction
Employee
motivation is a critical factor in fostering creativity and proactive
problem-solving within an organization. GTech Innovatives, a company
specializing in renewable energy solutions, has recently faced challenges due
to its competitive bonus system tied to sales targets. While this approach was
intended to enhance performance, it has inadvertently created stress and
unhealthy competition, thereby hampering teamwork and innovation. A recent
review of employee preferences revealed that they value personal growth,
teamwork, and meaningful contributions to the company’s mission.
To
address these challenges, the
Q3 (A) Geeta, a team leader at BTech Solutions, is
known for being highly organized and detail-oriented, but her rigid adherence
to schedules sometimes causes tension with her team. She finds it challenging
to adapt to last-minute changes and struggles to understand why her team
members prioritize flexibility over deadlines.
Using the Big Five Personality
Traits, describe Geeta’s behavior and suggest how an understanding of her
personality traits can help her improve her leadership effectiveness.
Ans
3a.
Introduction
Effective
leadership is shaped by personality traits that influence how leaders interact
with their teams. Geeta, a team leader at BTech Solutions, is known for her
high level of organization and attention to detail, but her rigid adherence to
schedules creates tension with her team. She struggles to adapt to unexpected
changes and finds it difficult to understand why her team values flexibility
over strict deadlines. By analyzing her behavior through the Big Five Personality
Traits model, we can identify areas for improvement in her leadership approach.
Concept
and Application
The
Big Five Personality Traits framework evaluates personality through five
dimensions: Openness to Experience, Conscientiousness, Extraversion, Agreeableness,
and Neuroticism.
- Conscientiousness
Geeta exhibits high conscientiousness, which explains her structured, detail-oriented, and disciplined approach to leadership. While conscientious leaders are reliable and productive, excessive rigidity can hinder adaptability. Geeta’s inability to adjust to last-minute changes and her focus on strict scheduling highlight an overemphasis on order, potentially leading to friction with
Q3 (B) Rishabh, a senior marketing manager at
Creative Works, is observing his newest team member, Rita, who often misses
deadlines and seems disengaged in meetings. Based on these observations,
Rishabh concludes that Rita is unmotivated and assigns her fewer
responsibilities. However, Rita later
shares that she was overwhelmed with the new work environment and lacked clear
guidance on tasks.
Using the Perception Process,
describe Rishabh’s perception of Rita at different stages of the process and
how he can improve his perception to
avoid misjudging his team members in the future. (5 Marks)
Ans 3b.
Introduction
Perception
plays a significant role in workplace interactions and leadership
decision-making. Rishabh, a senior marketing manager at Creative Works,
observes that his new team member, Rita, frequently misses deadlines and
appears disengaged in meetings. Based on these observations, he assumes she is
unmotivated and assigns her fewer responsibilities. However, Rita later reveals
that she was struggling with the new
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