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Marketing Management
Jun 2025 Examination
PLEASE NOTE: This assignment is application based, you
have to apply what you have learnt in this subject into real life scenario. You
will find most of the information through internet search and the remaining
from your common sense. None of the answers appear directly in the textbook
chapters but are based on the content in the chapter
Q1. A premium home appliance brand,
CoolCasa, has been facing stagnating sales despite offering high-quality,
durable, and technologically advanced products. Market research indicates that
younger consumers, particularly millennials and Gen Z, prefer smart, connected
appliances but also focus on affordability, brand experience, and
sustainability. The company’s traditional marketing approach, which emphasizes
product durability and engineering excellence, seems less appealing to this
segment. Question:
Based on consumer behavior
principles, evaluate what key factors should CoolCasa consider to realign its
marketing strategy and better appeal to younger buyers? (10 Marks)
Ans 1.
Introduction
Premium home appliance brand CoolCasa has stagnate
sales while providing technologically innovative, high-quality, lasting
goods. Emphasizing durability and
engineering superiority, the company's conventional marketing strategy seems to
be out of line for younger consumers—especially millennials and Gen Z. These consumers give smart, connected
appliances that provide ease, affordability, sustainability, and an interesting
brand experience top priority. Driven by
digital revolution, sustainability issues, and
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Q2A. FreshBite Foods, a mid-sized packaged snacks
brand in India, has noticed a decline in sales of its traditional fried chips
among urban consumers. Market research suggests that health-conscious
millennials and Gen Z consumers prefer baked, organic, or low-fat alternatives.
FreshBite’s management is considering launching a new line of healthy snacks
but is unsure how to understand and influence consumer buying behavior
effectively.
Question:
Based on the given scenario,
analyze the key factors influencing consumer buying behavior that FreshBite
Foods should consider before launching its new healthy snack line. (5 Marks)
Ans 3A.
Introduction
FreshBite
Foods, a mid-sized packaged snacks brand in India, has observed a decline in
sales of its traditional fried chips among urban consumers. Millennials and Gen
Z, who form a significant portion of the urban market, are shifting towards
healthier snack alternatives, such as baked, organic, or low-fat options. This
changing consumer preference is driven by increasing awareness of health and
wellness, dietary consciousness, and a preference for clean-
Q2B. GlowCare, a new skincare
startup in India, has launched a premium herbal face cream targeting young
professionals. Despite high-quality ingredients and dermatologist endorsements,
the product is struggling to gain traction in the market. Competitors with
well-established brands dominate consumer trust, and many potential customers
perceive GlowCare’s product as expensive. The management is now exploring ways
to enhance customer value and improve brand positioning.
Question: Based on the given
scenario, apply marketing principles to show how GlowCare can build customer
value through its product, service, and brand strategies to gain a competitive
edge. (5 Marks)
Ans 2.
Introduction
GlowCare,
a new skincare startup in India, is facing challenges in gaining traction
despite offering a high-quality herbal face cream endorsed by dermatologists.
The market is dominated by well-established competitors with strong brand
loyalty and consumer trust. Additionally, many potential customers perceive
GlowCare’s product as expensive, making it difficult to encourage trial and
conversion. To overcome these challenges, GlowCare must enhance
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