Retail Banking - NMIMS solved assignments

 

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Retail Banking

September 2021 Examination

 

1. Today, Retail Banking products and services are being delivered through multiple distribution systems. Describe the evolution of these distribution systems and the pros and cons of each of these. Also, enumerate the advantages to the Bank as more and more retail customers avail products and services through various alternate channels to the conventional Branch channel (physical branch distribution system). (10 Marks)

Ans 1.

Introduction

Distribution systems are discussed in terms of diverse transmission systems, electric transmission systems, and distribution stations. In a similar vein, another component of the electric system contributes to the distribution of electric energy to various users, such as end-users. Furthermore, when the amount of electricity supplied exceeds the capacity of the distribution system, the voltage level will decrease as

 

 

2. Non-Resident Indians who currently live in various advanced countries have ample choice for making good and sound investments in their country of Residence. What are the various operational, business and marketing strategies that Banks in India can adopt to make themselves an attractive market for these NRIs? (10 Marks)

Ans 2.

Introduction

Managers are employing a variety of business tactics to improve the company's financial status during this pandemic. Organizations use operational business strategies to achieve their objectives and aims in the course of their operations. However, the industry is introducing personal and effective systems in business and investing in various resources to increase the demand for their products and services in the marketplace. Similarly, marketing strategies aid in

 

 

3. Assume that you are the Head of Retail Banking of a large and profitable private sector Bank operating in India. You have invited the Heads of all the Distribution channels (Branch, ATM, Internet, Mobile and Call Centre) for reviewing their performance for the year and to set the Key Result Areas (KRAs) or goals for the coming year.

a. What will be the parameters that you will use for reviewing their performance? (5 Marks) –

Ans 3a.

Introduction

The function of the Head in the retail banking sector is to ensure that all Bank users or consumers are held accountable and responsible for their financial transactions and activities. In a similar vein, it entails the design and implementation of business plans, goals, and objectives and the implementation of various programs in the business sector for the aim of development.

 

 

 

b. What will be the typical KRAs you will be setting for them for the coming year (5 Marks) –

Ans 3b.

Introduction

Banks are including a plethora of key performance indicators for the resulting critical areas that aid in advancing the company's overall performance. According to the World Bank, in a similar vein, transaction services, customer services, profits, commissions, and net incomes are the primary developing sectors of banks that are increasing the demand for services and the number

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