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Essentials of HRM
September 2021
Examination
1. Assume
you are the HR manager in a highly homogenous company that now wants to better
reflect the diversity of the target client group in its employee population.
What must you consider as you think about implementing your new recruitment
strategy? (10 Marks)
Ans
1.
Introduction
Employing new
employees is a critical role for any corporation, no matter what its business
strategy is. When identifying qualified individuals, an organization must
guarantee that the recruiting process is quick and successful. The priority of
the
2. Why do you think organizations can only achieve
competitive advantage by investing in human resources and not in any other
resources? Describe the transformation that HR underwent over the years.
Discuss how the various challenges contributed to the evolution in HR. (10
Marks)
Ans 2.
Introduction
Many
years have passed since human resources divisions were referred to as
"personnel." Their primary role was to guarantee that enterprises
adhered to regulations and maintained records, and calculate pay packages and
wages that were compliant with applicable laws and included other advantages or
components that were optional. Practically speaking, human resource departments
have seen significant transformations during the previous decade or two.
3. Casestudy: A New Compensation Program to Motivate
Performance of
Marie started her chain of 10 wedding
boutiques approximately five years ago. She presently operates within South
Delhi and has been enjoying record profits. Marie's wedding boutiques provide
full-service amenities to future brides, including wedding planning services,
custom fittings, and locating hard-to-find wedding dresses. Marie's customer
service philosophy is that customers are number one and must be satisfied with
their purchases. However, recently there has been a rise in complaints
regarding the lack of friendly service being provided, and three long-standing
employees have threatened to leave unless their compensation is adjusted in
response to servicing Marie's very demanding clients. Currently, Marie pays all
of her staff the same base salary without any benefits. Marie feels that this
approach promotes equity and eliminates any perceptions of favoritism between
employees regarding compensation. Since receiving the negative complaints and
the threats of some of her staff leaving, Marie has decided she need her
compensation philosophy and needs your help.
a.
What are the specific problems with Marie's current compensation program? (5
Marks)
Ans 3a.
Introduction
Even
after putting in its best efforts, Marie is perplexed by its approach to
employee satisfaction regarding adequate compensation, despite its best
efforts. The human resources department in the firm must have taken care of the
studied facts that an HR boss must keep in mind when he or she notes that his
or her personnel are difficult to replace. The harsh reality is that the cost
of
b.
Discuss the types of compensation programs and plans available to Marie to
motivate and retain her existing staff. (5 Marks)
Ans 3b.
Introduction
According to the results of a poll performed
by the American Psychological Association, nearly ninety-three percent of
surveyed employees stated that they are inspired to produce their best work
when they believe they are appreciated. In the same way, if Marie can
communicate the employer's pay philosophy and demonstrate to its employees that
the corporation cares about
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case study help by professionals.
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