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JAIPUR
NATIONAL UNIVERSITY, JAIPUR
School of
Distance Education & Learning
Internal
Assignment No. 1
Bachelor
of Business Administration (BBA)-Retailing
Paper Code: BBA 103
Paper Title: Principle of Management
Last date of submission:
Max.Marks:30
Note : Question No. 1 is of short answer type and is compulsory
for all the students. It carries 1 Mark. (Word limits 50-100)
Question 1. Answer all the questions:
Question1. What do you mean by MBO?
Answer: Management by Objectives (MBO) is a strategic
approach to enhance the performance of an organization. It is a process where
the goals of the organization are defined and conveyed by the management to the
members of the organization with the intention to achieve each objective.
Question2. Name any two techniques of Decision making?
Answer: 1)Financial Analysis:
This decision-making tool is used to
estimate the profitability of an investment, to calculate the payback period
(the period taken for the cash benefits to account for the original cost of an
investment), and to analyze cash inflows and cash outflows.
Investment alternatives can be
Question3.
What do you mean by communication?
Answer: The term communication has been derived from
the Latin word, ‘communis’, which means common. Literally, communication means,
to tell, show, spread the information and inform. The term communication is
used to signify the process of transferring ideas or receiving it by any means
such as word of mouth, telephone,
Question 4. Define the term coordination?
Answer: Coordination is
the function of management which ensures that different departments and groups
work in sync. Therefore, there is unity of action among the employees, groups,
and departments.It also brings harmony in carrying out the different tasks and
activities to achieve the organization’s objectives efficiently.
Question5. What do you mean by formal
organization?
Answer : Formal organisation is a well-defined
structure of authority and responsibility that defines delegation of authority
and relationships amongst the organisational members. It works along
pre-defined set of policies, plans, procedures, schedules and programmes. Most
of the decisions in formal organisation are based on pre-determined policies.
Formal organisation is “a system of
well-defined jobs, each bearing a definite measure of authority, responsibility
and
Question6. What do you mean by directing?
Answer: Directing is the process of giving orders and
guiding employees to fulfill their assigned jobs.In our daily life, we all see
directing processes like a restaurant owner guides his staff or employees to
deliver food timely and smoothly, or on the other side, a teacher gives
direction to his students to complete their selected assignment. In these
examples, we all see that directing is made to achieve the predetermined plans.
Question 7.
Explain the term ‘delegation of authority’.
Answer: The Delegation of Authority is an
organizational process wherein, the manager divides his work among the
subordinates and give them the responsibility to accomplish the respective
tasks. Along with the responsibility, he also shares the authority, i.e. the
power to take decisions with the subordinates, such that responsibilities can
be completed efficiently.
Question8. What do you mean by controlling?
Answer: Control is a primary
goal-oriented function of management in an organisation. It is a process of
comparing the actual performance with the set standards of the company to
ensure that activities are performed according to the plans
Question 9. Define
the term “RIICO”.
Answer: Rajasthan State Industrial Development and
Investment Corporation, popularly known as RIICO, is a premier agency of
Government of Rajasthan that has played an important role in the industrial
development of Rajasthan. In 1980 RSIMDC split into RIICO & RSMDC.RIICO is
owned by Government of Rajasthan and it is a premium organisation of govt. of
Rajasthan. RIICO is mainly engaged in site selection and acquisition of land,
Question 10. What do you mean by grape wine
channel of communication?
Answer: Grapevine is an informal channel of business
communication. It is called so because it stretches throughout the organization
in all directions irrespective of the authority levels. Man as we know is a
social animal. Despite existence of formal channels in an organization, the
informal channels tend to develop when he interacts with other people in
organization. It exists more at lower levels of organizationGrapevine generally
Note: Answer any four quetions. Each question carries 5 marks
(Word limits 500)
Question. 1. Discuss the process of planning?
Answer: 1) Setting Objectives:-This is the primary step in the
process of planning which specifies the objective
of an organisation, i.e. what an organisation wants to achieve.
- The planning
process begins with the setting of objectives.
- Objectives
are end results which the management wants to achieve by its operations.
- Objectives
are
Question 2.Discuss
the various remedies for effective communication?
Answer: (1)
Clarify Ideas before Communication:
The person sending the communication
should be very clear in his mind about what he wants to say. He should know the
objective of his message and, therefore, he should arrange his thoughts in a
proper order.
2) Communicate According to the Need of the
Receiver:
The sender of the communication should
prepare the structure of the message not according to his own level or ability
but he should
Question 3.Explain
Fayol’s principles of management?
Answer: The fourteen principles of management created
by Henri Fayol are explained below.
1. Division of Work-
Henri believed that segregating work
in the workforce amongst the worker will enhance the quality of the product.
Similarly, he also concluded that the division of work improves the
productivity, efficiency, accuracy and speed of the workers. This principle is
appropriate for both the managerial as well as a technical work level.
2. Authority and Responsibility-
These are the two key aspects of management.
Authority facilitates the management to work efficiently, and responsibility
makes them responsible for the work done under their guidance or leadership.
Question 4.Discuss
the techniques of controlling?
Answer: 1. Personal
Observation:
The simplest way to control
organisational activities is that managers take round at the work place and
observe the progress of the work. Any defect in performance can be spotted and
corrected immediately. A face-to-face interaction is possible where workers get
their doubts solved on-the-job and guidance and counselling can also be
provided there and then.
2. Budgeting:
A budget is a statement which reflects
future incomes, expenditures and profits that can be earned by a firm. It is a
future projection of the firm’s financial position. Non-financial aspects like
units produced, units sold, unit cost of material
Question.5. What do you mean by organization structure?
Explain the Matrix organizational structure ?
Answer: An organizational structure is a system
that outlines how certain activities are directed in order to achieve the goals
of an organization. These activities can include rules, roles, and
responsibilities.
The
organizational structure also determines how information flows between levels
within the company. For example, in a centralized structure, decisions flow
from the top down, while in a decentralized structure, decision-making
Dear
students, get latest JNU MBA Solved assignments by professionals.
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us at: help.mbaassignments@gmail.com
Call
us at: 08263069601
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