SUBJECT:- Business Communication

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INDIAN SCHOOL OF BUSINESS
MANAGEMENT & ADMINISTRATION

AN ISO 9001 : 2008 CERTIFIED INSTITUTION


SUBJECT:- Business Communication

MARKS :80


Course :MBA-4 Sem (Masters In Business Administration Dual
Name :           


Answer the question in one line.

Q1. Explain the nature and general purpose of financial statements. (10 marks)
Answer:Financial statements, which are accounting reports, serve as the principal method of communicating financial information about a business entity or an individual to outside parties such as banks and investors. In a technical sense, financial statements summarize the accounting process and provide a tabulation of account titles and amounts of money. Furthermore, financial statements report the financial position or financial status of a business or an individual as well as financial changes at a particular time or during a period of time. The basic purpose of financial statements is to communicate to external and inter



Q2. What is meant by the term ‘Just-in-Time’ Inventory system? (10 marks)
Answer: Just in time (JIT) inventory is a management system in which materials or products are produced or acquired only as demand requires. This approach to managing inventory has become increasingly popular in the early 21st century as suppliers and retailers collaborate to try to control inventory costs while still meeting customer demands.

Purpose: Just in time inventory is intended to avoid situations in which inventory exceeds demand and places increased burden on your business to


Q3. What is a bad news message? (10 marks)

Answer:In business writing, a letter, memo, or email that conveys negative or unpleasant information--information that is likely to disappoint, upset, or even anger a reader.

Bad-news messages include rejections (in response to job applications, promotion requests, and the like), negative evaluations, and announcements of policy changes that don't benefit the reader.

A bad-news message conventionally begins with a neutral or positive buffer statement before introducing the negative or unpleasant information. This approach is called the indirect plan.

Delivering bad news is something that we all




Q4. What do you understand by the phrase ‘Readers responses are sharpened by Situation’? (10 marks)
Answer:One can sort reader-response theorists into three groups: those who focus upon the individual reader's experience ("individualists"); those who conduct psychological experiments on a defined set of readers ("experimenters"); and those who assume a fairly uniform response by all readers ("uniformists"). One can therefore draw a distinction between reader-response theorists who see the individual reader driving the whole experience and others who think of literary experience as largely text-driven and uniform (with individual variations that can be ignored). The former theorists, who think the reader controls



Q5. What is resume deception and personal data in resume writing? (10 marks)

Answer:When creating your resume, it’s important to be honest and accurate. Embellishing your resume can come back to haunt you. Many people have been fired from their jobs because they lied on their resume or job application. Most employers conduct background checks and check your personal and professional references. If your employment history doesn’t match up, you will be denied the position.

Being honest on your resume doesn’t mean you



Q6. Why is a claim letter written? (10 marks)

Answer:Claim letters are used to make claims due to unsatisfactory work or products by companies that have contracted another party to complete work. For example, if a company outsources production of a part required for a final product and is unsatisfied with the contractor's work, that company will write a claim letter to demand superior products. As such, claim letters have a very formal and serious tone. Use the suggested phrases and model letter below to model claim letters for use in your own business activities.

The following letters make claims against



Q7. Define communication. Discuss the importance of communication with reference to an individual and an organization. (10 marks)
Answer:Communication (from Latin commūnicāre, meaning "to share") is a purposeful activity of exchanging information and meaning between living organisms or artificial devices using various technical or natural means, whichever is available or preferred.

Communication requires a sender, a message, a medium and a recipient. However, the receiver does not have to be present or aware of the sender's intent to communicate at the time of communication; thus communication can




Q8. What legal aspects influence business communication? Discuss any two of them in detail. (10 marks)
Answer:Business communication can take many forms, including sales pitches, marketing messages, press releases and even company meetings, depending on the audience and communication medium. Business communication competencies tend to focus on building relationships and achieving productive results, but the legal aspect must also be considered. Certain areas of business communication are strictly regulated by law, while others can lead to potentially harmful civil litigation. Understanding the legal framework in which business communicators work is essential for entrepreneurs, managers and front-line employees

Dear students get fully solved assignments
Send your semester & Specialization name to our mail id :

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(Prefer mailing. Call in emergency )


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