QM0018 - QUALITY DEVELOPMENT METHODS

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ASSIGNMENT

                                    

DRIVE	WINTER  2014
PROGRAM	MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) PGDTQMN – (SEM 2)
SUBJECT CODE & NAME	QM0018 - QUALITY DEVELOPMENT METHODS
SEMESTER	4
BK ID	B1351
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q.1. Explain the following: a) SWOT analysis, b) Porter’s five force model 5,5

Answer:-a) SWOT analysis -  A SWOT analysis (alternatively SWOT Matrix) is a structured planning method used to evaluate the strengths, weaknesses, opportunities, and threats involved in a project or in a business venture. A SWOT analysis can be carried out for a product, place, industry or person. It involves specifying the objective of the business venture or project and identifying the internal and external factors that are favorable and unfavorable to achieving that objective. The technique is credited to Albert Humphrey, who led a convention at the Stanford Research Institute (now SRI International) in the 1960s and 1970s using data from Fortune 500 companies.[1][2] The degree

Q.2. Distinguish between Qualitative and Quantitative methods. Explain the types of qualitative methods. (Differences, Types) 5,5

Answer:-Differences Between Qualitative and Quantitative Methods

Qualitative Methods	Quantitative Methods
Methods include focus groups, in-depth interviews, and reviews of documents for types of themes	Surveys, structured interviews & observations, and reviews of records or documents for numeric information
Primarily inductive process used to formulate theory or hypotheses	Primarily deductive process used to test pre-specified concepts, constructs, and hypotheses that make up a theory
More subjective: describes a problem or condition from the point of view of those experiencing it	More objective: provides observed effects (interpreted by researchers) of a program on a problem or condition

Q.3. Explain the importance of sustainability. Discuss the barriers to sustainability. (Meaning of sustainability, Importance of sustainability, Barriers of sustainability)2,4,4

Answer:-Sustainability. In essence, to sustain is to continue Importance of sustainability, Barriers of sustainabilityour capacity to live life on this planet - to endure. How does that sound to you? To me, that sounds terrible. To endure? Humans are capable of much greater heights then that! So how about if we give this definition another try.

Importance of sustainability

1.            Our Natural Resources Are Preserved:

Our natural resources are dwindling every day due to the increase in the world's population and change in consumption habits. We thus need to use our natural

Q.4. Explain the areas of Value engineering. Describe the modelling techniques of Valueengineering. (Meaning of Value engineering, Areas of Value engineering, Modelling techniques of Value engineering)

Answer:-During the1940’s Value Engineering emerged in the United States, when a variety of challenging and difficult decisions had to be made with respect to some alternative choices. There was an acute scarcity of critical materials during World War II, which forced manufacturers to find substitute materials. It was first initially conceived by Lawrence D. Miles when he was with General Electric who discovered that if value was methodically managed then General Electric could possibly gain a competitive edge in the marketplace.

Miles understood that the products were bought either

Q.5. “The strategies and elements of Kaizen call for tough efforts for improvement which involve participation of every employee in the organization”. Explain the various elements of Kaizen. List the key features of Kaizen.

Ans:-The word “Kai” refers to “change” and the word “Zen” means “good”. Thus, kaizen is a Japanese word meaning “improvement” or “change for the better” which refers to the beliefs or practises that focus upon the continuous improvement of various processes. Continuous Improvement Process, also termed as kaizen, is defined as a guiding principle that introduces small and minute changes in an operating business in order to enhance the eminence and competence of the process. This approach assumes that human resources are paramount for organisational enhancement and

Q.6. Explain DMAIC and DMADV models. Distinguish between DMAIC and DMADV models. (Explanation of DMAIC model, Explanation of DMADV model, Differences) 4,4,2

Answer.DMAIC model

model in detail:

1. Define: It defines the goals and objectives of the project. It ensures that the goals are consistent with the demands and expectations of the customers and the enterprise strategy. It is the initial step of the six sigma process of the DMAIC model and is the phase responsible for identifying various significant factors such as the scope of the project, expectations and resources required for the project schedule and approvals. It defines the goals of the team and various milestones and

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