HEALTHCARE MANAGEMENT

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HEALTHCARE MANAGEMENT

Questions(4X 10=40)

Q. 1. Illustrate the Meaning and significance of Healthcare Administrationand the factors influencing it.

Answer:Within health care organizations of all sizes—from large academic medical centers to independent solo practices—many people are experiencing distress. Some of this is appropriately attributed to such external factors as payment reductions, regulation, and the business practices of insurers. Less well recognized is the contribution of factors internal to the organizations: styles of leadership and management, administrative policies and procedures, and organizational culture. As compared with external factors, these internal characteristics have more direct, immediate, and powerful effects and are far more amenable to change at a local level. The goal of this article is to call attention to these internal factors to enable people

Q. 2. Healthcare Administration is a Science and an Art. Comment.

Answer:Health care administration is one of the most important and exciting areas of business and public policy. California State University Long Beach is one of just nine U.S. universities with both fully accredited graduate and undergraduate health administration programs. The graduate program is accredited by the Commission on Accreditation for Health Management Education (CAHME) and the undergraduate program is a fully certified member of the Association of University Programs in Health Administration (AUPHA).

The health care industry is a rewarding field with great

Q. 3. Describe the various principles and objectives of a Healthcare Administration.

Answer:IT IS becoming increasingly clear that the hospital has an important role in community health activities, in education of the community and the professional groups and in forwarding our knowledge of disease and its prevention. Present methods of meeting the demand for properly qualified hospital executives are quite inadequate. Reacting to this general situation, a conference of representative groups from various parts of theUnited States and Canada was called together by the Rockefeller Foundation early in 1920 to consider the problem and to suggest a feasible method of dealing with It. After considerable discussion, the conference appointed a Committee on the Training of Hospital Executives to make appropriate recommendations. This Committee assembled and reviewed the available literature on the subject and decided

Q. 4. Healthy Environment is an important aspect as a concern for the Healthcare. How would you address this issue effectively?

Answer:Maintaining a safe environment reflects a level of compassion and vigilance for patient welfare that is as important as any other aspect of competent health care. The way to improve safety is to learn about causes of error and use this knowledge to design systems of care to “… make errors less common and less harmful when they do occur”. As a result, researchers, policymakers, and providers have intensified their efforts to understand and change organizational conditions, components, and processes of health care systems as they relate to patient safety.

Case Study.( 2x 20=40)

Case No 1

Issues to be discussed

1. Facts of the case

Answer: Workforce Problem the Program/Initiative Was Designed to

Address

·         How to best engage the workforce to achieve the mission and vision

·         How to recruit and retain the best employees

·         How to create a great place to work

Major Objectives

2. Discuss the various initiatives as enumerated in the case based on your analysis.

Answer: Implementing an Integrated Human Resources System: Recognizing that the manager/employee relationship is key in creating a great place to work, the group XYZ has devoted a great deal of time and energy to redefining managers' roles in the organization in an effort to improve that relationship. It has stressed the importance of an integrated Human Resources System, where the key human resources functions of selection, appraisal, reward, development, organizationaldevelopment, communication, and employee relations must be closely inter-related and mutually supportive and where the manager must

3. Establish whether the integrated Human Resource system for theHealth care is effective or not. Justify your view.

Answer:

Health care decision-makers need reliable, high-quality information in order to make effective, evidence-based decisions. This critical information includes reports and analyses of the current health workforce in the country. A human resources information system (HRIS) collects the human resources for health (HRH) data. The HRIS generates reports that display or aggregate the HRH data in various ways to aid analysis or to answer key HR policy

Case No 2 Referral System in Health Services: A Case Study of Punjab

Issues to be discussed

1. Facts of the case.

Answer:Punjab is one of the vital states of Indian Union consisting of 17 districts. Punjab has a vast network of public health care facilities comprising of 217 hospitals excluding three tertiary level hospitals, 104 community health centres, 484 primary health centres and 1462 subsidiary health centres, dispensaries. The teritary care facilities in Punjab consists of three Govt. Medical Colleges, two private medical colleges and a prestigious Post-Graduate Institute of Medical Education and Research (PGIMER), Chandigarh under the Ministry of Health and Family Welfare, Government of India.

Punjab Health Systems Corporation

2. Analyse the Referral System based on the case and taking out ofcase examples as well.

Answer: THE REFERRAL SYSTEM IN PUNJAB

The Punjab Health Systems Corporation has initiated to strengthen thefunctioning of the hospitals for referral system through the followingmeasures:

·         Renovating and upgrading hospital buildings to provide appropriatespace for services.

·         Upgrading and updating clinical skills of medical officers and staffnurses through an effectivetrainingprogramme.

3. Based on the analysis do you perceive increased effectiveness in the health services? Justify your view.

Answer: Health literacy is a relatively new concept in health promotion. It is a composite term to describe a range of outcomes to health education and communication activities. From this perspective, health education is directed towards improving health literacy. This paper identifies the failings of past educational programs to address social and economic determinants of health, and traces the subsequent reduction in the role of health education in contemporary health promotion. These perceived failings may have led to significant underestimation of the potential role of health education in addressing the social determinants of health. A ‘health outcome model’ is presented. This model highlights health literacy as a key outcome from health

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