MU0011 – Management and Organizational Development

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DRIVE-Fall 2014

PROGRAM-MBADS (SEM 3/SEM 5) MBAFLEX/ MBAN2 (SEM 3) PGDHRMN (SEM 1)

SUBJECT CODE & NAME MU0011 – Management and Organizational Development

BK IDB1726

CREDIT & MARKS-4 Credits, 60 marks

Q.1. Define Organizational Development (OD).What are the characteristics of OD? (Definition of Organizational Development, Explain the characteristics of OD) 2,8

ANS:

Organisational Development

In its widest sense, OD is a planned approach to improve employee and organisational effectiveness. This can be achieved by conscious interventions in those processes and structures that have an immediate bearing on the human aspects of the organisation. OD is the act, process, or result of furthering, advancing or promoting the growth of an organisation.

Q2. As an HR, you find that the OD professional in your organization is not competent enough. What are the competencies you will consider in a good OD professional?

(Explain any ten competencies required for OD professional) 10

Answer.

Competencies required for OD professional

To be effective, all OD practitioners must possess the following basic knowledge, skills and attitudes which are listed below:

1. Intrapersonal skills: As OD is a highly, uncertain process which requires constant adjustment and innovation, OD practitioner must possess good learning skills and must have values, feelings, purposes

and integrity that helps in building the relationships in a smooth and cordial way.

Q3. Discuss the Ethical Dilemmas in practicing OD

(Explain the ethical dilemmas in practicing OD) 10

Answer.

Ethical Dilemmas in practicing OD

“Ethical dilemmas” are the results of behaviours and inappropriate actions or roles on the part of both change agents and client systems. Ethical problems and dilemmas are, therefore, a mutual responsibility of change agents and client systems, dependent largely on the nature of their specific relationship. Ethical problems and dilemmas faced by OD practitioners may leave OD’s scientific and professional progression in a disadvantageous position. This happens unless an agreement can be reached as to the types of ethical dilemmas and the points, at which they are likely to be encountered. Now, you will understand with the help of the model given in figure 6.5 which explains how ethical dilemmas can occur in OD.

Q.4.What is Performance Appraisal? What are the purposes and characteristics of Performance Appraisal? Describe the steps in Performance Appraisal System. (Definition of Performance Appraisal, Describing the purposes of Performance Appraisal, Describing the characteristics of Performance Appraisal, Explanation of the steps in Performance Appraisal System) 1,2,3,4

ANS:

Performance Appraisal

Performance appraisal refers to the analysing and evaluating the performance of the employees in fulfilling the duties, roles and responsibilities that have been assigned to them. It is therefore a systematic process of assessing the achievements that are related to the work, its strength and weaknesses. It thus, helps to identify the areas for the enhancement of performance and helps in enhancing the professional growth. The Performance Appraisal shows the link between reward systems and goal setting process.

Q5. What is a Learning Organization? Discuss the attributes of a learning organization. Explain the various learning disciplines in learning organization

(Definition of a Learning organization, Describing the attributes, Explaining the five basic learning disciplines) 2,3,5

Answer.

Learning organization

The figure states that in the condition of antecedent, the OD practitioners and the client system have their own set of goals, values, needs, skills and abilities. These differences may or may not be pointed out in the entry and the contracting phase. So when OD professionals and client are not aware of their responsibilities then this may result in the role conflict and role ambiguity. Thus, the outcome of role conflict and role ambiguity may give rise to the ethical dilemmas which are explained below:

Q6. Write short notes :

a) Role Analysis Technique(RAT)

b) Reward Systems

(Meaning and steps in RAT, Meaning, objectives and types of rewards) 5,5

Answer.

Meaning and steps in RAT

It is a technique designed to clarify role expectation. Role Analysis Techniques (RAT) has been

developed by Dayal (1969) for redefining the managerial roles in an organisation. The set of behaviours or attitudes associated with a particular position in a group is called a role.

Dear students get fully solved  SMU MBA Fall 2014 assignments

Send your semester & Specialization name to our mail id :

  “ help.mbaassignments@gmail.com ”

or

Call us at : 08263069601

These are just questions for reference . To check samples see our latest uploads in blog archive or search assignments .

(Prefer mailing. Call in emergency )