BJ0028 - FUNDAMENTALS OF COMMUNICATION SKILLS

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ASSIGNMENT

DRIVE	SUMMER 2014
SEMESTER	1
PROGRAME	BAJM
SUBJECT CODE & NAME	BJ0028 - FUNDAMENTALS OF COMMUNICATION SKILLS
BK ID	B1026
Credit and Max. Marks	2

·         Answers for 10 mark questions should not exceed more than 400 words.

·         Answers for 5 mark questions should not exceed more than 200 words.

1 Elucidate on how to write a business letter (2 marks), and include principles of writing letters (2 marks), structure of a business letter (4 marks), and types of a business letter (2 marks).

Answer : Writing a business letter :

Know the format. Whatever the content of your letter, there are a few business standards to follow regarding the way it looks. Business letters should be typed and composed in a common font such as Arial or Times New Roman.

Include information about your company. List your company name and the company address, with each part of the address written on a different line.

Include the date. Writing out the full date is the most professional choice. For example, write either "April 1, 2012" or "1

2 Discuss the seven different types of listening in detail.

Answer : General Listening Types:

The two main types of listening - the foundations of all listening sub-types are:

·         Discriminative Listening

·         Comprehensive Listening

Discriminative Listening

Discriminative listening is first developed at a very early age – perhaps even before birth, in the womb.  This is the most basic form of

3 Discuss some of the barriers to effective communication.

Answer : There are many reasons why interpersonal communications may fail.   In many communications, the message (what is said) may not be received exactly the way the sender intended. It is, therefore, important that the communicator seeks feedback to check that their message is clearly understood.

There are many barriers to communication and these may occur at any stage in the communication process.  Barriers may lead to your message becoming distorted and you therefore risk wasting both time and/or money by causing confusion and misunderstanding.  Effective communication involves overcoming these barriers and conveying a clear and concise message.

Dear students get fully solved  SMU MBA Spring 2014 assignments

Send your semester & Specialization name to our mail id :

“ help.mbaassignments@gmail.com ”

or

Call us at : 08263069601