PM0013 – Managing Human Resources in Projects

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ASSIGNMENT

DRIVE	FALL DRIVE 2013
PROGRAM/SEMESTER	MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) / PGDISMN (SEM 2)
SUBJECT CODE & NAME	PM0013 – Managing Human Resources in Projects
BOOK ID	B1239
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q1. List and explain a few Business related competencies of a Project Manager 10 marks(300-400) words

Answer : Competency Categories and Performance Criteria

Business Environment

These are competencies that a project manager needs to understand in order to operate in the environment effectively. These competencies should be considered in tandem with the management and technical competencies listed below.

Q2. How would you develop competencies necessary for leadership in an organization 10 marks(300-400 words

Answer : Design Principles of a Competency Framework

A competency framework defines the knowledge, skills, and attributes needed for people within an organization. Each individual role will have its own set of competencies needed to perform the job effectively. To develop this framework, you need to have an in-depth understanding of the roles within your business. To do this, you can take a few different approaches:

·         Use a pre-set list of common, standard competencies, and then customize it to the specific needs of your organization.

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·         Q3. Explain Responsibility Assignment Matrix 10 marks(300-400 words

Answer :  A responsibility assignment matrix(RAM), also known as RACI matrix (pron.: /ˈreɪsiː/) or linear responsibility chart (LRC), describes the participation by various roles in completing tasks or deliverables for a project or business process.It is especially useful in clarifying roles and responsibilities in cross-functional/departmental projects and processes.

RACI is an acronym that was derived from the four key responsibilities most typically used: Responsible, Accountable, Consulted, and Informed.

Key responsibility roles

Q4. What are the challenges towards effective teamwork in a virtual environment ? 10 marks(300400) words

Answer : Virtual teams are a great way to enable teamwork in situations where people are not sitting in the same physical office at the same time.

Challenge 1: Building Trust Within Virtual Teams

Conventional wisdom: Most consultants and researchers agree that building trust is the greatest challenge in creating successful virtual teams and organizations. Trust has been called the glue of the global workplace.

Upon first glance, the challenge of building trust

Q5. What are the inputs required and tools and techniques for managing stakeholder expectations

10 marks(300-400 words

Answer : There are six main inputs to the Manage Stakeholder process :

The stakeholder register.

The stakeholder register provides a list of all of the relevant stakeholders as they are the key people that you will be communicating with.  This register lists and describes all of the project stakeholders and classifies them.

Not all stakeholders will need to be treated equally as some of them are more important than others, and he addition, may have more authority or power.  For those reason it is important to list each stakeholder and consider their impact and

Q6. What are the steps you would follow to create competencies in an organization?10 marks(300-400 words

Answer : Developing the Framework

There are four main steps in the competency framework development process. Each steps has key actions that will encourage people to accept and use the final product.

Step One: Prepare

·         Define the purpose – Before you start analyzing jobs, and figuring out what each role needs for success, make sure you look at the purpose for creating the framework. How you plan to use it will impact whom you involve in preparing it, and how you determine its scope.

·         Create a competency framework team – Include people from all areas of your business that will use the framework. Where possible, aim to represent the diversity of your organization. It's also important to think about long-

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