OM0016 – Quality Management

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ASSIGNMENT

DRIVE	FALL DRIVE 2013
PROGRAM/SEMESTER	MBADS – (SEM 4/SEM 6) / MBAN2 / MBAFLEX – (SEM 4) / PGDISMN (SEM 2)
SUBJECT CODE & NAME	OM 0016 – Quality Management
BOOK ID	B1341
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Q1. Explain Benchmarking, Quality Function Deployment (QFD)and their benefits 10 marks(300-400) words

Answer : Benchmarking is the process of comparing one's business processes and performance metrics to industry bests or best practices from other industries. Dimensions typically measured are quality, time and cost. In the process of best practice benchmarking, management identifies the best firms in their industry, or in another industry where similar processes exist, and compares the results and processes of those studied (the "targets") to one's own results and processes. In this way, they learn how well the targets perform and, more importantly, the business processes that explain why these firms are successful.

Q2. Write a note on the Pre-requisites of Quality planning 10 marks(300-400) words

Answer :  Project Quality Planning is a process for identifying quality standards and requirements for the overall project as well as its final product, and for keeping records on how the project fits into the planned quality expectations and levels.

Project quality planning is one of the key components of strategic project quality management. It’s the starting point for creating a link between stakeholder expectations and product requirements. The process for planning project quality should be performed in line with the change management process, because in case of any changes applied to

Q3. What are the different statistical distributions used to model various reliability parameters 10marks(300-400) words

Answer : Introduction

Reliability modelling based on lifetime distributions is probably one of the most widely used reliability engineering techniques. This technique allows to predict the reliability of a component or system, or the probability that a component or system will perform its required function during a specified period of time under stated conditions.

Problem

A company produces standard electronic circuits used to build more complex equipment. The goal is to perform reliability modelling of considered circuits using a data set of 50 observed survival times. Specifically,

·         develop an appropriate survival model, and

Q4. For modern products, explain the concepts on what on which design reviews are based 10 marks(300-400) words

Answer : Restorative development

Restorative design and development acknowledges that human activities have caused significant negative impacts on the natural environment.  It seeks to return polluted, degraded or damaged sites back to a state of acceptable health through human intervention.

Cradle-to-cradle development

Cradle-to-cradle (eco-effectiveness) design and development, or eco-effectiveness can be described as the next step on from eco-efficiency because it moves beyond simply reducing environmental impact (‘less bad’) to the creation of products, buildings or systems with beneficial environmental or social outcomes (McDonough and Braun art,

Q5. What are the important components of retest reliability? 10 marks(300-400) words

Answer : 'Reliability' of any research is the degree to which it gives an accurate score across a range of measurement. It can thus be viewed as being 'repeatability' or 'consistency'. In summary:

·         Inter-ratter: Different people, same test.

·         Test-retest: Same people, different times.

·         Parallel-forms: Different people, same time, different test.

·         Internal consistency: Different questions, same construct.

Inter-Ratter Reliability

Q6. Explain the advantages and disadvantages of Six Sigma in brief 10 marks(300-400) words

Answer : Advantages :

(1)   Six Sigma is driven by the customer and thus aims to achieve maximum customer satisfaction and minimizing the defects. It targets the customer delight and new innovative ways to exceed the customer expectations.

(2)   Implementation of Six Sigma methodology leads to rise of profitability and reduction in costs. Thus improvements achieved are directly related to financial results.

(3)   Six Sigma is successfully implemented in

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Send your semester & Specialization name to our mail id :

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or

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