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ASSIGNMENT
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DRIVE FALL
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2013
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PROGRAM
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MBADS - (SEM 3/SEM 5) / MBAN2
/ MBAFLEX – (SEM 3)
PGDOMN – (SEM 1)
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SUBJECT CODE & NAME
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OPERATIONS MANAGEMENT
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BK ID
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B1235
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CREDITS
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4
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MARKS
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60
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Note: Answer all questions. Kindly note that answers for 10 marks
questions should be approximately of 400 words. Each question is followed by
evaluation scheme.
Q.1. Elucidate Theory of Constraints and Constraint management
Ans: Concept of theory of
Constraints :
The theory of constraints (TOC) is a systematic management approach that
focuses on actively managing constraints that hinder organisational success.
The theory can be used for identifying and overcoming constraints and was
developed nearly three decades ago by Eli Goldratt, a well known business
systems analyst. The main idea behind the TOC is that the bottlenecks should be
scheduled to maximise their throughput of services or products while sticking
to scheduled completion dates. The underlying assumption is that demand is
greater or equal to the capacity of the process that produces the service or
product.
Q.2. Explain the balanced scorecard approach which provides important
information to allow the
overall strategy of an organisation to be reflected in specific
performance measures .
Ans: Concept of balanced scoreboard :
The balanced scorecard is a performance measurement tool developed in
1992 by Harvard Business School professor Robert S. Kaplan and
management consultant David P. Norton. Kaplan and Norton's research led them to
believe that traditional financial measures, like return on investment, could
not provide an accurate picture of a company's performance in the innovative
business environment of the 1990s. Rather than forcing managers to choose
between "hard" financial measures and "soft" operational
measures—such as customer retention, product development cycle times, or
employee satisfaction—they developed a method that
Q.3. Describe the different layouts that organisations can use and the
benefits and limitations of each of the layouts .
Ans: 1. Process layout
Process layouts are found primarily in job shops, or firms that produce
customized, low-volume products that may require different processing
requirements and sequences of operations. Process layouts are facility
configurations in which operations of a similar nature or function are grouped
together.
Advantages :
a. Flexibility. The firm
has the ability to handle a variety of processing requirements.
b. Cost. Sometimes, the
general-purpose equipment utilized may be less costly to purchase and less
costly and easier to maintain than specialized equipment.
c. Motivation. Employees in
this type of layout will probably be able to perform a variety of tasks on multiple
machines, as opposed to the boredom of performing a repetitive task on an
assembly line.
Disadvantages :
a. Utilization. Equipment
utilization
Q.4. Summarise the importance of productivity and team work
Ans: Three essential elements for team building :
1. Enlisting:
Build a strong team by recruiting, interviewing, training, and leading
well and then bring your team along with you on the journey. Building a strong
team requires building the team with strong members.
2. Entrusting:
Some leaders have allowed past pain to take root and grow in their soul
in a way that chokes the life out of trust.
Q.5. Explain the single-server and multi-server waiting line models
Ans: Single-server model :
In queueing theory a model is constructed so that queue lengths and
waiting times can be predicted. Queueing theory is generally considered a
branch of operations research because the results are often used when making
business decisions about the resources needed to provide service. Queuing
Theory arises from the use of powerful mathematical analysis to theoretically
describe production processes along with statistical/probabilistic techniques
to account for varying dynamic patterns within the stages of a productive process.
The
Q.6. Explain the different production planning strategies and cost
involved in aggregate planning
process .
Ans: Production planning strategies:
Businesses operate according to a plan. Aggregation is a macro approach
to planning, which concentrates on the overall capacity rather than individual
products or services. Consider IBM, a company making many different products in
many plants with thousands of employees. To prepare a plan involving every
product and employee to satisfy market demand would be virtually impossible,
and the attempt would be extremely costly. Even if
Dear
students get fully solved assignments
Send
your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call
us at : 08263069601
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