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PROGRAM
Masters of Business Administration -
MBA
SEMESTER
IV
SUBJECT CODE & NAME
PM0017
Project Quality Management
Qus:1 What is ISO quality standard?
Define ISO 9001:2008, ISO 9004:2009 and ISO 19011:2011.
ISO Quality Standard 1
ISO 9001:2008 3
ISO 9004:2009 3
ISO 19011:2011 3
Answer: Today, there are various quality
programmes, standards, and excellence models or awards to influence quality
practices in organisations. Different countries have instituted different
standards for promoting quality management. These practices focus on certain
parameters like customer satisfaction and busin
Qus:2 Detail the Concept of Project
Quality Assurance. Illustrate Quality Assurance Plan.
Concept of Project Quality Assurance 4
Quality Assurance Plan 6
Answer: The potential of a project to
produce high quality outcomes largely depends on the decisions taken during its
planning stage. In this stage, you set the quality parameters of project
management and product realization processes, which together affect the quality
of the project
Qus:3 Elaborate benefits &
barriers of Project Quality Improvement.
Benefits of Project Quality
Improvement. 3
Barriers of Project Quality
Improvement. 7
Answer: To focus on continuous improvement,
an organisation needs to constantly manage its processes, and identify and
remove problems. Continuous improvement encompasses all the processes and
departments of an organisation. It follows the top-down approach. The top
management initiates and
Qus:4 Define Process flowcharts. Detail
High-level, Detailed and Deployment/matrix flowchart.
Process flowcharts 1
High-level flowcharts 3
Detailed flowcharts 3
Deployment/matrix flowchart 3
Answer: Process flowcharts
In 1921, Frank Gilbreth, a pioneer of motion study, introduced
the concept of flowcharts. Gradually, flowcharts made a mark on various
industrial and engineering projects. Quality guru Kaoru Ishikawa defined a
Qus:5 What do you understand from
Problem Solving in Project Management? Detail Tools for Solving Problems.
Problem Solving in Project
Management 1
Tools for Solving Problems 9
Answer: A structured approach to problem
solving helps in managing projects in a better way. This approach consists of
various problem solving tools and guidelines that help an organisation to solve
problems properly. An organisation can either adopt various existing problem
solving
Qus:6 Define
European Forum for Quality Management (EFQM). Elaborate the three integrated
components of EFQM.
European Forum for Quality
Management (EFQM) 1
Three integrated components of EFQM 9
Answer: The European Forum for Quality
Management (EFQM) is an excellence model that works as a quality tool. Although
mostly used in Europe by organisations to improve performance, the EFQM model
can be applied to any organisation regardless of size, sector, or maturity. It
is a generic
Dear students get fully solved
assignments
Send your semester &
Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
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