Tuesday, March 27, 2018

BCA6021 – KNOWLEDGE MANAGEMENT


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PROGRAM
BACHELOR OF COMPUTER APPLICATION
SEMESTER
6
SUBJECT CODE & NAME
BCA6021 – KNOWLEDGE MANAGEMENT

Qus:1 What are the issues that needs to be considered while codifying knowledge? Explain in brief.
Answer: As already defined in the previous section, knowledge codification means the conversion of tacit knowledge into an explicit knowledge and essentially organizing and coordinating the knowledge in a form and

Qus:2 Define data, information and knowledge. How are they related?
Answer: Data: Data is a representation of facts, concepts, or instructions in a formalized manner suitable for communication, interpretation, or processing by humans or by automatic means. Software has two general parts: data and programs. Programs are collections of instructions for manipulating data. Data are inputs which, when processed and arranged (clustered/ clumped) by


Qus:3 What is heuristic search? Explain the significance of heuristic search in knowledge based system
Answer: A heuristic is a method of finding solution which might not always find the best solution but is guaranteed to


Qus:4 How can KM system be acquired? Explain in brief.
Answer: Knowledge management system is very useful for the growth of any organization and it needs to be acquired. Knowledge Management system can be acquired by (i) Building it in-house (ii) buying it (iii) Outsourcing.
Building In-house from Scratch: Knowledge management system can be built in-house from the scratch. It

Qus:5 What are the differences between human capital and structural capital?
Answer: Human Capital
Human capital is defined as the knowledge, skills, experience, intuition and attitudes of the workforce. Intellectual capital can be increased by increasing the capacity of each worker. Human capital is the knowledge, skill and capability of individual employees providing solutions to customers.

Qus:6 What are the various approaches to assess the KM?
Answer: KM assessments can be classified in a number of different ways. There are three possible ways of considering alternative KM assessments. They are related to the following aspects: (1) When is KM

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