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ASSIGNMENT
DRIVE fall
2017
PROGRAM Master
of Business Administration- MBA
SEMESTER Semester 4
SUBJECT
CODE & NAME MU0018
– Change Management
BK
ID B1807
CREDIT
& MARKS 4
Credits, 60 marks
Note
–
Answer all questions. Kindly note that answers for 10 marks questions should be
approximately of 400 words. Each question is followed by evaluation scheme.
Ques
1 Describe Kotter’s Eight Step Change Model.
Ans
Kotter
has developed an eight step model for creating change in the organization. Each
step acknowledges that there are key principles that are related with the
responses of the people and their
Ques
2 What are OD interventions? How are they useful to the organizations?
Ans
Organization development (OD) is the study of
successful organizational change and performance. OD emerged from human
relations studies in the 1930s, during which psychologists realized that
organizational structures and processes influence worker behavior and motivation
Ques3
Discuss the reasons for employees’ resistance to change.
Ans
Resistance
to change can be in several forms, explicit, implicit, immediate or deferred/delayed.
If it is explicit and immediate, the senior management should be prompt in
taking steps to remedy the situation. Implicit resistance could cause loss of
loyalty, reduced level of motivation, increase in errors and absenteeism, etc.
Similarly, delayed resistance creates
Ques
4 What do you mean by Organizational Effectiveness? Explain the approaches
involved in achieving Organizational Effectiveness
Ans
As
a wider concept, organizational effectiveness as represented by several perspectives
comprises an organization’s fit with its external environment, configuration of
its internal subsystems for high performance, emphasis upon organizational
learning and ability to satisfy
Ques5
What do you mean by Change Agent? Describe the characteristics of successful
Change Agents.
Ans
Change
agents are people who usually have specialized training in organizational behaviour
and can help guide and advice the change process. They strive to ‘alter human
capability or organizational systems to achieve a higher degree of output or
self actualization.’ Their objective is to make goals that stick. They have a
clear vision as to how the process of change will begin and culminate, and the
activities they will perform to enable people to do more, or find a new and
better perspective on life. Change agents could be the
Ques
6 Write a brief note on the following:
a)Herzberg’s
Motivation Theory
b)Kurt
Lewin’s Model of Change
Ansa)
Herzberg’s Motivation Theory
Herzberg explains that
while the presence of these hygiene factors does not directly enhance employee
motivation, the absence of any one of these will definitely hinder
performance.In a nutshell, the behavioural approach says that studying the
impact of individual behaviours and motivators in terms of enhancing
performance and reducing resistance will help to understand the
Dear students get fully solved
assignments
Send your semester &
Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call us at : 08263069601
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