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National
Institute of Business Management
Chennai - 020
EMBA/ MBA
Elective: Operations Management (Part - 2)
Attend any 4 questions. Each question carries 25 marks
(Each answer
should be of minimum 2 pages / of 300 words)
Q. 1. Explain Overall Productivity and Factorial
Productivity.
Answer: Overall
Productivity: Productivity measurements should ideally provide managers
with cross-comparable data that allows for the relative ranking of employees or
processes based on the frequency and consistency of outputs. For most
employees, productivity measurement is a function of a unit of service (UOS)
and total hours worked in a given period. In manufacturing, for example, UOS
may be the number of widgets made per hour, and in the service sector, the
number of customers served per day. The formula may be straightforward, but
identifying a UOS sometimes requires creative thinking.
Improving productivity is of national importance because,
for a society to increase its standard of living, it must first increase
productivity.
Q. 2. What are the effects of Total quality management on an
Organization?Explain.
Answer:
Total Quality Management (TQM) is a competitive approach to long-term success
that’s derived from a dedication to customer satisfaction. Within this system,
every employee in a company endeavors to enhance the products, services and
internal culture to produce a streamlined set of business processes that
deliver an improved customer experience.
Q. 3. What are the advantages and limitations of a Product
Layout?Explain.
Answer: Product
layouts are found in flow shops (repetitive assembly and process or continuous
flow industries). Flow shops produce high-volume, highly standardized products
that require highly standardized, repetitive processes. In a product layout,
resources are arranged sequentially, based on the routing of the products. In
theory, this sequential layout allows the entire process to be laid out in a
straight line, which at times may be totally dedicated to the production of
only one product or product version. The flow of the line can then be
subdivided so that labor and equipment are utilized smoothly throughout the
operation.
Product layout efficiency is often enhanced through the use
of line balancing. Line balancing is the assignment of tasks to workstations
Q. 4. Discuss the evolution of Six Sigma. How is it
implemented? Write its steps.
Answer: Six
Sigma is now according to many business development and quality improvement
experts, the most popular management methodology in history. Six Sigma is
certainly a very big industry in its own right, and Six Sigma is now an
enormous 'brand' in the world of corporate development. Six Sigma began in 1986
as a statistically-based method to reduce variation in electronic manufacturing
processes in Motorola Inc in the USA.
Today, twenty-something years on, Six
Q. 5. Explain,How to get quality and how do we get quality
and how do we keep it consistently and constantly?
Answer:
Q. 6. Explain the common features of computer assistance in
production control and management.
Answer:
25 x 4=100 marks
Dear students get fully solved
assignments
Send your semester &
Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call us at : 08263069601
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