MB0039 –Business Communication

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DRIVE	FALL 2014
PROGRAM	MBADS/ MBAFLEX/ MBAHCSN3/ MBAN2/ PGDBAN2
SEMESTER	1
SUBJECT CODE & NAME	MB0039 –Business Communication
BK ID	B1622
CREDIT & MARKS	4 Credits, 60 marks

ASSIGNMENT

Q. 1 As a speaker you are addressing a group of people. Explain the elements involved in this communication.

Answer:-Key elements of communication

Effective communication plays a vital role in the success of every professional and personal relationship. Becoming a skilled communicator requires you to learn the roles of every element of communication. You can use these elements in many ways, including public speaking, interpersonal relationships, media development and business relations. The basic communication model consists of five elements of communication: the sender, the receiver, the message, the channel and feedback

·         Sender or encoder – This is the person who transmits a message. For example, a manager writing a letter to a consultant after a meeting or a sales

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Q.2 Describe any situation in your own experience where the communication failed because the listening was faulty. Identify the barrier to listening in this situation.

Answer:- It is common, when listening to someone else speak, to be formulating a reply whilst the other person is still talking. However, this means that we are not really listening to all that is being said.  Even good listeners are often guilty of critically evaluating what is being said before fully understanding the message that the speaker is trying to communicate.  The result is that assumptions are made and conclusions reached about the speaker's meaning that might be inaccurate.  This and other types of ineffective listening lead to misunderstandings and a breakdown in communication.

As pointed out earlier, listening is not easy and there are a number of obstacles that stand in the way of effective listening, both within and outside the workplace. These barriers may be categorized as follows:

3 Describe any 5 types of presentations with examples and their target audience.

Answer: - The first step in preparing a presentation is to define the purpose of your presentation.

The following is an overview of several common types of presentations and their purpose. Each presentation type requires a specific organization technique to assure they are understood and remembered by the audience. The suggested organizational structure is also provided.

1. Informative

Keep an informative presentation brief and

4 Explain the different types of meetings.

Answer:- A meeting is a gathering of two or more people that has been convened for the purpose of achieving a common goal through verbal interaction, such as sharing information or reaching agreement.[2]  Meetings may occur face to face or virtually, as mediated by communications technology, such as a telephone conference call , a skyped conference call  or a videoconference .

Thus, a meeting may be distinguished from other gatherings, such as a chance encounter (not convened), a sports game or a concert (verbal

Q.5 you are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?

Answer:-Aspects to be kept in mind during job interview

A job interview is one of the most drawn-out and intimidating ways of making first impression. However, it’s also your opportunity to get on an employer’s good side, which can give you a distinct edge over even those applicants whose credentials are better than yours. To prepare for a job interview, use this pointers.Once you have gone through

company soon. Sometimes, the interviewer may conclude by inviting you to ask questions. the preparation stage, you are ready to face the actual interview. This is the most important stage of the job application process, during which attention sh

6 Write short notes on:

a)      Internet

The Internet or the World Wide Web is indeed a wonderful and amazing addition in our lives. The Internet can be known as a kind of global meeting place where people from all parts of the world can come together. It is a service available on the computer, through which everything under the sun is now at the fingertips of anyone who has access to the Internet.

·         E-mail: E-mail is an online correspondence system. With e-mail you can send and receive instant electronic messages, which works like writing letters. Your messages are delivered instantly to people anywhere in the world, unlike traditional mail that takes a lot of time.

·         Access Information: The Internet is a virtual treasure trove of information. Any kind of information on any topic under the sun is avail

b) Intranet

The intranet is a tool for distributing and sharing information of different types within the company. For example, weekly reports, goals, human resources related information such as employee benefits and declared holidays, interactive forms, vacation requests, supply orders, company policies and even memos and notices can be posted on the intranet.

·         Discourages grapevine – Grapevine or the informal communication network, although useful, leads to rumors. When employees are

Dear students get fully solved  SMU MBA Fall 2014 assignments

Send your semester & Specialization name to our mail id :

“ help.mbaassignments@gmail.com ”

or

Call us at : 08263069601

(Prefer mailing. Call in emergency )