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ASSIGNMENT
DRIVE WINTER
|
2013
|
PROGRAM/SEMESTER
|
MBADS – (SEM 3/SEM
5) / MBAN2 / MBAFLEX – (SEM 3) /
|
SUBJECT CODE & NAME
|
MK0012- RETAIL MARKETING
|
BK ID
|
B 1723
|
CREDITS
|
4
|
MARKS
|
60
|
Note: Answer all questions. Kindly note that answers for 10 marks
questions should be approximately of 400 words. Each question is followed by
evaluation scheme.
Q1. What are the classifications of retail customers based on shopping?
Answer : In the retail industry,
it seems as though we are constantly faced with the issue of trying to find new
customers. At one time or another, we have all become obsessed with making sure
our advertising, displays, and pricing all “scream out” to attract them.
Types of retail customers based on shopping:
Loyal Customers: Naturally, we need to be communicating with these
customers on a regular basis by telephone, mail, email, etc. These people are
the
Q2 Explain Retail EST Model with an example.
Answer : In developing the
strategy of companies doing business in the retail industry, we use the model
of 'The Est' (McMillLab | Doolittle). Model positioning 'The Est' for retailers derived from the word 'best', which
suggests the need to be the best for their customers in a particular aspect of
the retail business. According to this model, the retailer should strive to be
the best in one of the categories for specific groups of customers, rather than
trying to be the best in everything and everyone. To do this, it is often
necessary
Q3 “Retail merchandising refers to the process used to conduct retail
sales.” Explain
Answer : Retail merchandising is the process used in order to conduct retail
sales. As part of the process, the merchandiser pays close attention to the
types of products offered for sale, how to best present those products to
consumers, and determining what is a reasonable retail price for each unit
sold. While retailers have traditionally engaged in the task of retail
merchandising in a physical location, the Internet has now made it possible to
apply these same basic principles in a virtual setting.
Q4 Elaborate the upcoming tools used in Integrated Marketing
Communication.
Answer : Definition of Integrated marketing communication :
Integrated Marketing
Communication (IMC) is a term that emerged in the late 20th century regarding
application of consistent brand messaging across myriad marketing channels. The
term has varying definitions depending upon the source cited. These definitions
continue to form an ongoing discussion in marketing - and therefore are included
here for review, as the differences in these discussions can play a part in how
IMC is
Q5 “Selling globally opens up the way to lucrative large-business
customers.” Explain
Answer : Even before the U.S. entered a period
of souring consumer confidence and slowing sales growth at home, several
U.S.-based retailers were looking internationally for growth. Over the last
decade or more, however, many retailers have realized that expansion by
building physical locations abroad can be risky, expensive and time-consuming.
As a result, retail executives today
are instead considering using their company`s online retail channel to see how
the brand and its products are
Q6 Write short notes on:
Answer :
a) Enterprise Resource Planning (ERP)
Answer : ERP is short for enterprise resource planning. Enterprise resource planning (ERP) is
business process management software that allows an organization to use a
system of integrated applications to manage the business and automate back
office functions. ERP software integrates all facets of an operation, including
product planning, development
Dear
students get fully solved assignments
Send
your semester & Specialization name to our mail id :
“ help.mbaassignments@gmail.com ”
or
Call
us at : 08263069601
(Prefer
mailing. Call in emergency )
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