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IT Infrastructure Management
September 2022 Examination
Q1. Mr. Rama Reddy CEO of MedPalm a pharmaceutical research organization located in
Malanpur, Gwalior, M.P, India
wants to implement Knowledge
Management System (KMS) in his Organization.
Currently the organization uses
conventional method
of data storage (file and cabinet system).
You are appointed as CKO
(Chief Knowledge Officer)
to implement KMS in MedPalm. Discuss how server farms will help in developing Knowledge Management System in the
organization? What factors do you
bear in mind while setting
up server farms? What
are
the benefits of server farms? Also, evaluate various IT Infrastructure components required for getting an edge over
MedPalm competitors. (10 Marks)
Ans 1.
Introduction
The advantages of a computerized system include faster
and more efficient record-keeping, access to real-time financial data,
automated invoicing, and cost savings. For example, the Knowledge management
system is a kind of Information Technology system that stores and retrieves
knowledge to improve understanding, collaboration, and process alignment. This
system exists between organizations or groups of companies to center the
knowledge base for staff, users, or customers. Tools used by this system include
a knowledge base, community forum, and self-service portals.
Q 2. Casual Male Retail Group: On –
Demand Business Intelligence
Ask Dennis Hernreich, COO and CFO of Casual Male Retail Group, what his life was
like
before he switched to an on-demand business intelligence reporting application,
and he remembers the frustration
all
too easily.
Casual Male Retail Group, a specialty retailer of big and tall men's apparel with $464 million in annual sales, was using a legacy
on-premise reporting application for its catalog operations. (The company also has 520 retail outlets and electronic commerce
operations.) Yet the reporting features built into the system were "extremely poor," as
Hernreich describes them: "Visibility
to the business? Terrible. Real-time information?
Doesn't exist.
How are we doing with
certain styles
by
size? Don't know."
"It was unacceptable," Hernreich says. In addition, you could only
view those "canned" BI
reports (which lacked features such as exception reporting)
could happen only with
making a trip to the printer for a stack of printouts.
"It was hundreds of pages," he
recalls. "That's
just not how you operate today."
It's not like
Casual Male didn't have all this information;
it just didn't have an intuitive and easy way to get at its catalog business's sales and inventory
trends in real-time. But
that changed in 2004, when Casual Male began using an on-demand BI tool from vendor
Oco
(www.oco-inc.com), which takes all of Casual Male's data,
builds and maintains a data
warehouse for it offsite,
and
creates "responsive,
real-time reportin
dashboards that give
us and
our
business users information at
their fingertips,"
Hernreich says.
Today, Hernreich and Casual Male's merchandise planners and buyers have
access to easy-to-consume dashboards full of catalog data: "What styles are selling today. How
much inventory are we selling today? Where are we short? Where do we need to order?
How are we selling by
size? What are we out of stock in?" he says. "All of these basic
questions, in terms of running the business--that's what we're learning every day
from
these reports."
Best of all, those
annoying trips
to the
printer have ended.
(Source - https://www.cio.com/article/276921/business-intelligence-business-intelligence- and-on-demand-the-perfect-marriage.html)
On the basis of above caselet critically evaluate what
optimal IT Infrastructure was
used by the organization
for the issues raised
in the caselet? (10 Marks
Ans 2.
Introduction
A legacy-on the premise is an outdated computing
system software or hardware that is still in use. The system still meets the
needs it was originally designed for but doesn’t allow for growth. What a
legacy system does now for the company is all it will ever do. A legacy
system’s older technology won’t allow it to interact with newer systems. As
technology advances, most companies find themselves dealing with the issues
caused by an existing legacy system. Instead of offering companies the latest
capabilities and services such as cloud computing and better data integration a
legacy system keeps a company everything harder. A
Q3a. Green computing is a practice of using computing devices so that they
can
be used efficiently
and
without causing harm to human beings and environment. The purpose of promoting green computing is to reduce the consumption of energy and to reduce carbon emission (CO2 emission).
You have been appointed as CTO (Chief Technology Office) of Techno, a scooter manufacturing organization located in ten places in India and headquartered at Pune,
Maharashtra
State. First project given to you is to plan best practices of
Green
Computing adopted by various organizations worldwide. Based on your study/ research you have to propose an action plan for implementing Green Computing
practices for
your
organization.
(5Mark)
Ans 3a.
Introduction
Green computing involves manufacturing, designing,
disposing, and using computers and related resources effectively and
efficiently with minimal to no negative effects on the environment. Green
computing aims at energy efficiency and power management, using eco-friendly
hardware and software, and minimizing the usage of hazardous substances. Green
computing furthermore is vital for every class of systems, from large data
centers to handheld
Q3b.
The Cloud Computing, most prominent internet- based computing technology
wherein almost all the IT companies are planning and designing their software applications and infrastructure. It stands-out as the ever- growing and competent technology
due to advancement in computing hardware, economically feasible and simplicity in use for technophile engineers over the globe. It has provided many
solutions which are useful
for companies as well as individuals.
In today’s green IT the energy
consumption of
software has
increased largely,
so
it
needs to be
economic and environmental imperative. Therefore,
green cloud computing is emergent in solving the issues of
global warming.
What are
the
advantages, risks, challenges
and disadvantages you may
face
in implementing cloud based solution for your organization? How asset management can
be managed? You may consider any organization of your choice for discussion? (5 Marks)
Ans 3b
Introduction
Cloud computing has become a vital infrastructural
demand in modern organizations for many reasons, including cost-effectiveness,
scalability, and security. However, cloud computing also addresses two crucial
aspects of the green IT approach that is energy efficiency and resource
efficiency. From an energy
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