MBA204– MANAGEMENT INFORMATION SYSTEMS

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ASSIGNMENT

DRIVE	SPRING 2018
PROGRAM	MASTER OF BUSINESS ADMINISTRATION (MBA)
SEMESTER	II
SUBJECT CODE & NAME	MBA204– MANAGEMENT INFORMATION SYSTEMS
BK ID	1968
CREDITS	2, 4 CREDITS
MARKS	30

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

Assignment Set -1

Questions

Question. 1. What are the different challenges a manager face in managing Information systems?

Answer:The world today runs on various information systems. Information Systems functionality is increasingly becoming a necessity and not an option. Imagine a company that relies on e-commerce that has its website taken down due to software failure and security issue. This fault in the software can make the company lose thousands if not millions of dollars in revenue. Thus, robustness and security of the system are equally important to ensure system confidentiality, integrity and availability (CIA). The two main challenges facing today’s

Question. 2. Explain the concepts of

a) Transaction Processing System

Answer:A transaction process system (TPS) is an information processing system for business transactions involving the collection, modification and retrieval of all transaction data. Characteristics of a TPS include performance, reliability and consistency.  TPS is also known as transaction processing or real-time processing.

b) Management Information System

Answer:Management information system (MIS) refers to the processing of information through computers to manage and support managerial decisions within an organization. The concept may include systems termed transaction processing system, decision support system, expert system, or executive information system. The term is often used in the academic study of businesses and has connections with other areas, such as information systems, information technology, informatics, e-commerce and computer science; as a result, the

Question. 3. How Information system can be used to support Competitive strategy? Substantiate with suitable examples.

Answer:The information revolution is sweeping through our economy. No company can escape its effects. Dramatic reductions in the cost of obtaining, processing, and transmitting information are changing the way we do business.

Most general managers know that the revolution is under way, and few dispute its importance. As more and more of their time and investment capital is absorbed in information technology and its effects, executives have a growing awareness that the technology can no longer be the exclusive territory of EDP or IS departments. As they see their rivals use information for competitive advantage, these executives recognize the need to become

Assignment Set -2

Questions

Question. 1. Explain the following concepts

a) Electronic Data Interchange (EDI)

Answer:Electronic Data Interchange (EDI) is the electronic interchange of business information using a standardized format; a process which allows one company to send information to another company electronically rather than with paper. Business entities conducting business electronically are called trading partners.

Many business documents can be exchanged using EDI, but the two most common are purchase orders and invoices. At a minimum, EDI replaces the mail preparation and handling associated with traditional business communication. However, the real power of EDI is that it standardizes the information communicated in business documents, which makes possible a "paperless" exchange.

The traditional invoice illustrates what this can

b) Online Payment Technology

Answer:An e-commerce payment system facilitates the acceptance of electronic payment for online transactions. Also known as a sample of Electronic Data Interchange (EDI), e-commerce payment systems have become increasingly popular due to the widespread use of the internet-based shopping and banking.

Over the years, credit cards have become one of the most common forms of payment for e-commerce transactions. In North America almost 90% of online retail transactions were made with this payment type. Turban et al. goes on to explain that it would be

c) Mobile Commerce

Answer:M-commerce (mobile commerce) is the buying and selling of goods and services through wireless handheld devices such as cellular telephone and personal digital assistants (PDAs). Known as next-generation e-commerce, m-commerce enables users to access the Internet without needing to find a place to plug in. The emerging technology behind m-commerce, which is based on the Wireless Application Protocol (WAP), has made far greater strides in Europe, where mobile devices equipped with Web-ready micro-browsers are much more

Question. 2. What is DSS? How it is different from MIS? How DSS helps in Decision making?

Answer:Decision Support System refers to a class of systems which support in the process of decision making and does not always give a decision itself. Decision Support Systems (DSS) are a specific class of computerized information system that supports business and organizational decisionmaking activities.

Question. 3. Explain why privacy is important for individuals in the organizations?

How workplace electronic monitoring is done in the organizations?

Answer:The first is that privacy helps individuals maintain their autonomy and individuality. People define themselves by exercising power over information about themselves and a free country does not ask people to answer for the choices they make about what

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