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(Spring 2013)
Master of Business
Administration - Semester 3
MA 0036: “FINANCIAL
SYSTEM AND COMMERCIAL BANKING”
(4 credits)
(Book ID: B1770)
ASSIGNMENT- Set 1
Marks 60
Assignment Set -1 must be written within 6-8 pages. Answer all
questions.
Q1. Explain about various regulatory institutions.(10 marks (350-400
words)
Answer : Financial Regulatory Bodies In India
The financial system in India is
regulated by independent regulators in the field of banking, insurance, capital
market, commodities market, and pension funds.
However, Government of India plays a significant role in controlling the
financial
Q2. Explain hybrid instruments.(10 marks) (350-400 words)
Answer : Hybrid instruments are
subject to a special procedure in the House of Lords which gives those who are
specially and directly affected by them the opportunity to present their
arguments against the SI to the House of Lords Hybrid Instruments Committee and
then, possibly, to a select committee charged with reporting on its merits and
recommending whether or not the SI should be approved by both Houses of
Parliament.
The hybrid instrument procedure
is unique to the House of Lords and the process must be completed before the SI
can be approved by
Q3. What role does the RBI play in ensuring that the guidelines as per
the RBI Act 1934 and Banking Regulation Act 1949 are adhered to by banks? ( 10
marks )(350-400 words)
Answer : The Urban Banks
Department of the Reserve Bank of India is vested with the responsibility of
regulating and supervising primary (urban) cooperative banks, which are
popularly known as Urban Cooperative Banks (UCBs).
While overseeing the activities
of 1926
Q4. What is financial inclusion? (10 marks) (350-400 words)
Answer : Financial inclusion or
inclusive financing is the delivery of financial services, at affordable costs,
to sections of disadvantaged and low income segments of society, compared to
financial exclusion, where they are not. Unrestrained access to public goods and
services is the sine qua non of an open and efficient society.[citation needed]
It is
Q5. Explain the measures to improve customer service.(10 marks)
(200+200 words)
Answer : We get a lot of advice
about how to deliver great customer service. Many of the tips are reminders of
what we already know (but we occasionally forget). And these are useful. But
sometimes, we need more than a reminder. Sometimes it’s helpful to have a
system or, at least, some steps to follow.
Here is an easy yet valuable
road-map I’ve taught in many of my customer service seminars. It’s easy to
understand but it can be effective in keeping us on
Q6. Explain perspectives in relation to banking regulation.(10 marks)
(350-400 words)
Answer : Banks have spent vast
sums of money lobbying politicians to reduce regulations of financial markets
or to create loopholes that make regulations less effective. JPMorgan Chase, the largest U.S. bank, is
widely considered to have one of the most knowledgeable and effective
management teams with a chief executive officer, Jamie Demon, who boasts of the
bank’s exceptional understanding of risk management. So the report that JPMorgan Chase recently
lost $2 billion in six weeks pursuing an aggressive investment strategy has
reignited concerns that bank actions could lead to another financial crisis
that might have
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call us at :- 08263069601
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