Dear students, get fully
solved assignments by professionals
Do send your query at :
or call us at :
08263069601
(Plagiarism proofed
assignments available with 100% surety and refund)
Business
Communication
Dec
2025 Examination
Q1. A popular
food delivery startup faces a sudden backlash on social media after a viral
post alleges poor hygiene at one of its partner restaurants. Negative comments
and shares are rapidly increasing across Facebook and Twitter, threatening the
company’s reputation. The communications team must act quickly to address the
issue, engage with concerned customers, and demonstrate transparency. They are
considering which business communication strategies on social networks will be
most effective in crisis management and reputation recovery. Given the
situation, how should the communications team apply business communication
strategies on social networks to manage the crisis and restore public trust? (10
Marks)
Q2. A company
receives a request from a valued partner institution to use its facilities for
an upcoming event. Due to a scheduling conflict with a major internal meeting,
the company must refuse the request. The relationship with the partner is important
for ongoing collaboration. The management is debating whether to use a direct
approach (stating the refusal upfront) or an indirect approach (buffering the
message and building up to the refusal) to minimize disappointment and preserve
goodwill. Assess the effectiveness of the direct and indirect approaches in
delivering negative messages within organizations, using the example of
refusing a routine request from a long- standing partner. Critique the
potential impact of each approach on stakeholder relationships and
organizational reputation. Which approach would you recommend in this scenario,
and why? (10 Marks)
Q3(A). A recent
graduate with limited work experience is struggling to secure interviews in a
saturated job market. They are aware that many opportunities are not advertised
publicly and want to proactively build a network for referrals, mentorship, and
access to the hidden job market. How can the graduate leverage digital
platforms (e.g., LinkedIn, alumni networks) and in-person events to build a
network that uncovers hidden opportunities? Provide 3 key strategies. (5 Marks)
Q3(B). A job
seeker with several employment gaps and multiple short-term roles is concerned
about how these aspects will be perceived by recruiters. How can the candidate
reframe these concerns on their resume and cover letter to emphasize
adaptability, continuous learning, or other positive attributes? Provide 3 key
strategies. (5 Marks)
Dear students, get fully
solved assignments by professionals
Do send your query at :
or call us at :
08263069601
(Plagiarism proofed
assignments available with 100% surety and refund)
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.