Cloud Computing
December 2023 Examination
Q 1. You are invited by the Government of Djibouti to advise
on deployment of cloud for their e-governance services. The Government is very keen
to reduce the total cost of ownership
and increase scalability
of its e-governance
infrastructure. As such,
it is evaluating the use of cloud and the right choice for the
deployment model. You have been asked to provide a brief report explaining pros
and cons of each cloud deployment model for e-governance systems in
Djibouti. (10 Marks)
Ans 1.
Introduction
Cloud computing has revolutionized the way organizations manage and
access their IT resources. For nations like Djibouti, which are on the cusp of
digital transformation, the adoption of cloud technologies, especially for
e-governance systems, can be a game-changer. E-governance, the use of digital
tools and systems to provide public services, is pivotal for enhancing
transparency, efficiency, and citizen engagement. As Djibouti seeks to bolster
its e-governance infrastructure, cloud
Q 2. EZLearn Technologies is a startup being incubated at IIT
Powai. It offers K12 e- Tutoring via cloud. Being a startup, it is unable to
afford its own data center. Rather it is evaluating commercially available
technology platforms for cloud computing. Specifically, it is evaluating (a)
whether to opt for IaaS or PaaS, and (b) AWS, GCP or Azure. You are invited to
provide a comparison of these choices and recommend the most suitable
combination for them. You may get more details by visiting the web site of
these firms or you can make your own assumptions. (10 Marks)
Ans 1.
Introduction
Cloud computing has
revolutionized the way businesses operate, offering scalable, flexible, and
cost-effective solutions to meet the ever-evolving technological demands. Startups,
in particular, have greatly benefited from this paradigm shift, as it allows
them to access high-end computing resources without the hefty upfront costs of
establishing their own data centers. EZLearn Technologies, a budding startup
incubated at IIT Powai, stands at the crossroads of making a pivotal decision
regarding its technological infrastructure. As they venture into the realm of
K12 e-Tutoring via the cloud, the choice between Infrastructure as a Service
(IaaS) and Platform as a Service (PaaS), as well as the selection of a cloud
provider,
Q 3. The Top Management of Dream Home Estates is
meeting to discuss their plan for a New CRM Solution. Both the CIO, Mr. Unni
and the CFO, Mr. Mishra are of the strong opinion that the company should implement
a Custom On-Premise CRM solution to be developed by the company’s regular IT
Partner. On the other hand, both, Mr Das, Head of Sales and Ms Dutt, CFO are
keen to move to a cloud Cloud-based SaaS CRM solution. The debate is getting
heated as Ms Dutt also recalled past IT system implementation failures.
a. What arguments can Mr. Unni make in favor of
in-house CRM implementation? (5 Marks)
Ans 3a.
Introduction
Customer
Relationship Management (CRM) systems play a pivotal role in modern businesses,
streamlining sales, marketing, and customer service operations. The decision
between an on-premise CRM solution and a cloud-based SaaS CRM is crucial, with
both options offering distinct advantages. Mr. Unni, the CIO of Dream Home
Estates, advocates for an in-house CRM implementation. His perspective, rooted
in the technical and strategic
b. What arguments can Mr Das make in favor of a Cloud-based
SaaS CRM solution? (5 Marks)
Ans 3b.
Introduction
In today's
fast-paced digital landscape, businesses are constantly seeking solutions that
offer agility, scalability, and efficiency. Cloud-based Software as a Service
(SaaS) CRM systems have emerged as a popular choice for many organizations,
providing a host of benefits that traditional on-premise solutions might not
offer. Mr. Das, the Head of Sales at Dream Home
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