MH0057 – Management of Healthcare Human Resources-

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Master of Business Administration in Health Care Services- MBA Semester 4

MH0057 – Management of Healthcare Human Resources- 4 Credits

(Book ID: B1321)

Assignment Set -1 (60 marks)

Note: Assignment Set -1 must be written within 6-8 pages. Answer all questions.

Q1. Discuss the importance of HRM in healthcare organisations.         10 marks (350-400 words)

Answer : The concept of Human Resource Management (HRM)

To begin with, HRM can be accurately termed as a paradigm that is accountable for administration stratagems and actions that effect the relation between employees and organization (Schuler, 2000). Human Resource Management

Q2. Define training. Explain the various steps involved in the training cycle. 10 marks(350-400 words)

Answer : The training cycle includes an evaluation stage

Four Level of Evaluation

Kirkpatrick's model provides a conceptual framework to assist in determining what data should be collected for evaluation purr-poses. This data collection and evaluation process must be planned as part of the design and development segment of lesson preparation.

Q3. Describe the components of performance appraisal.                       10 marks(350-400 words)

Answer : Performance appraisals sometimes have the reputation of creating tension between a supervisor and subordinate. However, sound and effective performance reviews share common components that make them positive experiences and maximize the benefit of conducting and participating in them.

Q4. Explain the impact of government on reward management.         10 marks(350-400 words)

Answer : The nature of reward management

There are two types of rewards: extrinsic and intrinsic

Pay or reward strategy is a plan and actions pertaining to the mix of direct & indirect pay.

Objectives of reward system are to attract and retain high performing employees, maximize employee performance, and satisfy legal standards .

Q5. Transactional analysis is important in hospitals – Justify.                 10 marks(350-400 words)

Answer : Most of us are busy playing games, with ourselves and others. Transactional analysis teaches you how to understand these games, leading to more harmonious relationships and a better you

There is this story often heard in transactional analysis (TA) circles: Dr Eric Barn was on a flight from New York to San Francisco. The man sitting next to him said: "Hi!" Dr Barn replied: "Hi, I'm Eric Barn" The other said: "I'm Dr Henry Fotheringall. What's your game?" "I'm a transactional analyst," said Dr Barn Dr Fotheringall replied: "Oh, ho,

Q6. A healthcare organization opens a new cafeteria. Consider that you are the HR manager of the healthcare organization and you are given the task of recruiting the staff for managing, cooking food, cleaning the cafeteria and soon. Explain the various methods of recruitment you would follow in selecting the right candidate for the job.                                  10 marks(350-400 words)

Answer : Recruitment, assessment and selection are the three key steps for hiring employees. Of these, recruitment and selection are typically the most challenging for employers. The keys to finding the right candidates at the right time and hiring them are being strategic and thinking about the organization's future.

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