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SESSION |
JULY/AUG
2021 |
PROGRAMME |
MASTER OF
BUSINESS ADMINISTRATION (MBA) |
SEMESTER |
I |
COURSE CODE
& NAME |
DMBA102 – BUSINESS
COMMUNICATION |
CREDITS |
4 |
NUMBER OF
ASSIGNMENTS & MARKS |
02 30 Marks
each |
Note:
•
There
will be two sets of assignments for every course, and you must answer all questions in both sets. Average of both
assignments’ marks scored by you will be
considered as Internal Assessment Marks.
•
Answers
for 10 marks questions should be approximately of 400-500 words.
Set – I
Questions
Question
1. What is communication barrier? Describe various kinds of communication
barriers
and methods to overcome barriers in organizations. 2+8 10
Answer : What Are
Communication Barriers?
Communication
barriers are anything within your organization that prevents people from
receiving or understanding messages, ideas, and information. These barriers can
also prevent messages from being sent effectively, causing a disconnect within
the company.
When
there is no identifiable plan (and solution!) for addressing these barriers, it
starts to negatively impact multiple areas of the business. It trickles down
from executives to managers and from managers to their teams.
Miscommunication
can quickly
Question
2. “Premature evaluations and hurried conclusions distort listening.” Discuss
in
Detail. 10 10
Answer : Listening is a process of receiving
and interpreting the spoken word. It involves recognizing what is said and
comprehending the matter-understanding the main and subsidiary points (implied
meaning) as well as the links between different parts of speech. Effective
listening involves not only recognizing unit boundaries phonologically but also
the recognition of-stress pauses hesitation false starts intonation and rhythm
patterns.
Stages of Listening.
1.SENSING-Listening begins
with physical hearing of
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Question
3. What do you understand by communication flow? Discuss the formal and
informal lines of organizational communication
with suitable examples. 2+8 10
Answer
: FORMAL AND INFORMAL
COMMUNICATION
Formal communication is, typically, conveyed from
the top leadership to various departments and employees. Usually, every
organization follows a procedure for formal conversation. Think about the
annual meetings or even team meetings that your manager calls for. These are
examples of formal communication.
However, there is no predetermined structure for
informal communication in any organization. So what is informal communication
all about?
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Set – II
Questions
Question 4.
What is the basic outline of a persuasive letter? Justify the structure of
ideas in a persuasive letter. 4+6 10
Answer : A
persuasive essay is primarily to appeal to a reader. It intends to change the opinion
of the reader about a specific issue. It does this by explaining the topic and
providing evidence that forms a logical conclusion.
Working on a persuasive essay
structure requires a different approach compared to any other type. This
is so because it has a unique purpose. This type of essay uses research as
support for its position. The information requires a template that ensures it
is arranged accordingly. Using a persuasive essay outline ensures you can
appeal to your audience.
There are different ways to prepare for your
writing. It is essential to prepare well because the process always leads to
the results. Following a detailed process ensures that you do quality work. A
process guide includes the following steps:
1.
A preparation phase where you understand
your topic and plan to gather necessary information.
2.
Gather research for your topic.
Ensure
Question 5.
Describe various types of reports? Elucidate the elements of a formal business
report. 5+5
10
Answer
: Title
Page
Begin most business reports with a title page
that contains the full title of the report, the name of the author or compiler,
the name of the intended audience and the date of submission. A title page may
also include the name of the organization for which the report has been
prepared.
Abstract or Executive Summary
Highlight the main purpose and the primary
points of a business report with a 200- to 250-word "abstract" or a
one-page or shorter “executive summary.” Abstracts and executive summaries
usually follow the title page on a
Question 6. Discuss various types
of resumes. Describe the salient features of a good resume. 5+5 10
Answer
: Chronological Resume
A chronological resume
starts by listing your work
history, with the most recent position
listed first.1
Below your most recent job, you list
your other jobs in reverse chronological order.
This type of resume works
well for job seekers with a strong, solid work history. If you are starting
your career, or if you are changing career fields, you might consider a
different resume type.
Functional
Resume
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