MU0011 – Management and Organisational Development

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ASSIGNMENT

DRIVE FALL	SPRING 2015
PROGRAM	Master of Business Administration- MBA
SUBJECT CODE & NAME	MU0011 – Management and Organisational Development
SEMESTER	4
BK ID	B1765
CREDITS	4
MARKS	60

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of 400 words. Each question is followed by evaluation scheme.

1 Define organisational development. What are the assumptions of Organisational Development?

Answer :Organisational Development (OD) can be described as the systematic process to change the culture, system and behaviour of organization. It is process that helps in solving organizational problems and achieving organizational objectives. Organisational Development works as important mechanism that helps in impressing the organization and its employee through planned and established system.

Assumptions of Organisational Development

Basic OD Assumptions that are based upon French and in an Organisation!

2 Describe the following theories of planned change: ‘Lewin’s change model’ and ‘Action research model’

Answer : Kurt Lewin emigrated from Germany to America during the 1930's and is recognised as the "founder of social psychology" which highlights his interest in the human aspect of change.

His interest in groups led to research focusing on factors that influence people to change, and three stages needed to make change successful.

Lewin developed a unified change theory based on four distinct elements; Field Theory, Group Dynamics, Action Research and the Three step model of Change.  All have been criticised and all are necessary to bring about planned change.

3 Describe the components of OD programs and the OD program phase

Answer : Organisational development is one of those topics that depending on who you are, your position within the company, and the industry you are in, you probably have a different view on. Often people think of it as just managing the process of hiring, training, promoting and guiding someone through a career path. In reality, the one goal that everyone should have is to make employees smarter, more effective and aligned with the business goals and strategy. In order to do this effectively, you must have three core components:

1. Measure the whole and the sum of the parts

You must be able to measure the company’s overall performance, as well as that of individuals doing their jobs. Without this data, you won’t know where to start or how

4 What are the ethical dilemmas in practicing OD?

Answer : Organizational ethics is the ethics of an organization, and it is how an organization ethically responds to an internal or external stimulus. Organizational ethics is interdependent with the organizational culture. Although, it is akin to both organizational behaviour (OB) and business ethics on the micro and macro levels, organizational ethics is neither OB, nor is it solely business ethics (which includes corporate governance and corporate ethics). Organizational ethics express the values of an organization to its employees and/or other entities irrespective of governmental and/or regulatory laws.

There are at least four elements that aim to create an ethical

5 Define the term downsizing. List the types of downsizing. Explain the significance, misconceptions and effects of downsizing.

Answer : In a business enterprise, downsizing is reducing the number of employees on the operating payroll. Some users distinguish downsizing from a layoff , with downsizing intended to be a permanent downscaling and a layoff intended to be a temporary downscaling in which employees may later be rehired. Businesses use several techniques in downsizing, including providing incentives to take early retirement and transfer to subsidiary companies, but the most common technique is to simply terminate the employment of a certain number of people.

6 Organisational learning is an area of knowledge within organisational theory that studies models and theories about the way an organisation learns and adapts. Describe the seven steps of initiating such ‘organisational learning’.

Answer : Learning organization :                                                                                      

A learning organization is the term given to a company that facilitates the learning of its members and continuously transforms itself. Learning organizations develop as a result of the pressures facing modern organizations and enables them to remain competitive in the business environment. A learning organization has five main features; systems thinking, personal mastery, mental models, shared vision and team learning.

Characteristics of learning organization :

(1)Information systems :

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