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Performance
Management System
April
2024 Examination
Q1. Radhika Enterprises is in the online textiles
company in India. The company has been
formed 3 years ago. The online sales have been good though the company is yet
to make profits and is incurring losses since the last 3 years. The company now
plans to invest a greater amount in building the brand “Radhika” both through
social media and TV advertising. The company is also thinking of starting one
retail store in Delhi in Year-1 and based on the response will open another
store in Mumbai in Year-2. There are 100
employees working in this company and the company does design, production and
distribution of textiles, cloth and clothing though local manufacturers in rural India.
Prepare the Balanced Score Card with 1 goal each for
the 4 quadrants of the Balanced Scorecard, i.e., Financial, Customer, Business
Process and Learning & Growth quadrant.
(10 Marks)
Ans 1.
Introduction
The Balanced
Scorecard, conceptualized by Robert S. Kaplan and David P. Norton, stands as a
strategic planning and management system extensively utilized in business and
industry, government, and nonprofit organizations worldwide. Its primary
function is to align business activities to the vision and strategy of the
organization, improve internal and external communications, and monitor
organizational performance against strategic goals. For Radhika Enterprises, an
emerging
Q2. Netra Ltd
is a startup
company that focuses on
social media content
for different Corporates. You are
to design a ‘Graphic Rating Scale Appraisal form’ for junior management
employees in the company. (10 Marks)
Ans 2.
Introduction
In the dynamic
world of social media, startups like Netra Ltd play a pivotal role in shaping
corporate narratives through innovative content. As a startup focusing on
social media content for corporates, assessing and managing the performance of
its junior management employees is crucial. This is where a Graphic Rating
Scale Appraisal form becomes relevant. A Performance Management System (PMS)
utilizing such a tool provides a structured and
b)
Administration Manager at Zing Ltd
(5 marks)
Ans 3b.
Introduction:
The role of
the Administration Manager at Zing Ltd is pivotal in maintaining operational
efficiency and ensuring a smooth workflow within the company. To optimize
performance, we will employ the SMART principles – Specific, Measurable,
Achievable, Relevant, and Time-bound – to outline two goals for the
Administration Manager.
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Do send your query at :
or call us at : 08263069601
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proofed assignments available with 100% surety and refund)
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