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SBS – MBA
Management
Information System
Take-Home
Assignment 1
Doha
STUDENT
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UNIT
TITLE
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UNIT CODE
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Name (in Full)
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GENERAL INSTRUCTIONS
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All assignments are to be submitted on 16th August 2018 to examinationboard@atmsedu.org
and cc to afatima@atmsedu.org.
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Hardcopy submissions to be done on 17th August 2018.
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If
assignment is not submitted on date, will follow with penalty of 10% deduction
of marks for every day.
·
Similarity
between students work is strictly not accepted, any student found with similar
work will be graded Zero and fail for the course. However, Plagiarism is an
academic offence and will not be tolerated under SBS
PRESENTATION OF ASSIGNMENT
·
You
should include a title page and list of contents.
·
Use
headings and sub-headings to organize your report and include supporting
material in the document file.
·
Number
all pages sequentially.
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Any
published material you refer to should be properly referenced and included in a
reference list at the end of your assignment (see Plagiarism notice overleaf).
Total
Marks: _______ / 60
Assignment
Instructions
You must read thoroughly the
compiled article below, then answer ALL the following questions. Follow the
University’s guidelines for assignment referencing, formatting and structure.
Mark for each question is given next to the question. Total mark for this
assignment is 30.
Facebook
– Data Privacy Dilemma
In 2018, Facebook founder and CEO
Mark Zuckerberg came under fire from lawmakers, testifying before a U.S.
congressional hearing, for the Facebook data-privacy dilemma that angered many
users, causing panic in the stock market and intense inquiries from lawmakers
and regulators worldwide. Cambridge Analytica, a U.K.-based political data
analytics firm, illicitly procured the data of 50 million Facebook users,
without their knowledge or consent.
In an interview with MSNBC, Apple
CEO Tim Cook criticised Facebook’s handling of the situation and argued that Apple
could “make a ton of money” if it chose to monetize its customers’ data. “This
is not something that we just started last week when we saw something
happening. We’ve been doing this for years”.
In response, Facebook detailed
several steps it’s taking to set things right. It said it would investigate all
apps that had access to large amounts of information prior to 2014. Further, it
announced new plans for restrictions on developers’ data access, adopting
tougher policies and terms for third-party app developers, shutting down
certain programs, updating its privacy tools that were designed to make them
easier to find and use, including an easier to use data management tool called
‘Access Your Information’ to provide a simpler way for users to manage, delete
or download their posts or personal profile info, plus enabling users to easily
see info that the company uses to serve targeted advertising.
Consequently, Facebook and other
technology companies will be obliged and forced to comply with stricter European
privacy protections. The European Union’s General Data Protection Regulation
(GDPR), which came into effect May 25 2018, required companies to obtain
consent before collecting data from consumers. It also gave consumers the right
to learn what companies know about them and even ask a company such as Facebook
to delete photos or any other data it may have. While that, GDPR technically
applies only to services offered to EU residents, given the global nature of
many online services and the increased focus on privacy, some of the new rules
could apply to U.S. users. It’s important to mention here that GDPR, was first
drafted in early 2012, passed despite heavy lobbying against it by big tech
companies.
Facebook tracks both its users
and nonusers on other sites and apps. It collects biometric facial data without
users’ explicit “opt-in” consent. Facebook uses artificial intelligence to
analyse users’ behaviour. For example, among many possible target audiences,
Facebook may offer advertisers 1.5 million people “whose activity on Facebook
suggests that they’re likely to engage with/distribute liberal political
content” and nearly seven million Facebook users whom for example, prefer
certain goods in certain countries. Facebook uses software tools for tracking activities.
For example, when internet users go to other sites, Facebook may still monitor
their activities with software like its ubiquitous “Like” and “Share” buttons,
and something called Facebook Pixel — invisible code that’s dropped onto the
other websites that allows that site and Facebook to track a user’s activities.
Not only, Facebook mine
information about users, but in fact many other companies, do similar
activities, such as for examples, news organizations like The New York Times.
The reason that Facebook was singled out for such practices, it was due to
being a market leader and its stockpiling of personal data is at the core of
its $40.6 billion annual business. Despite that Facebook requiresoutside sites
that use tracking technologies to clearly notify Facebook users, and allows
them to opt out of seeing ads based on their use of those apps and websites,
that did not stop angry users from raising their concerns over Facebook’s
practices. Facebook stresses that, when users sign up for an account, they must
agree to the company’s data policy. It plainly states that its data collection
“includes information about the websites and apps users visit, users’ use of
their services on those websites and apps, as well as information the developer
or publisher of the app or website provides to them or Facebook.” But in
Europe, some regulators contend that Facebook does not obtain users’ explicit
and informed consent to track them on other sites and apps. Their general
concern, was that, many of Facebook’s 2.1 billion users had no idea how much
data Facebook could collect about them and how the company could use it. And
there is a growing unease that tech giants are unfairly manipulating users.
To assure and deal with consumers
and regulators’ discomfort and anger over the amount of personal data that
Facebook collects, Facebook announced an extended data privacy feature in the
F8 Conference May 2018 called the “Clear History,” feature for users to view
what apps and websites they interacted with on Facebook, allow them to clear
their browsing history on Facebook (eg. what they clicked on, websites they
visited, etc.) as well as allowing them to bar the social network from
collecting it again moving forward.
Questions:
You must answer ALL question- (7.5 Marks Each)
The
mark for each question is given next to the question.
The
total mark for this assignment is 30.
1.
Based on the compiled article above, explain the steps Facebook took to
overcome its data privacy crisis. Explore the ‘Data Policy’ section on Facebook.com,
and explain how a user can manage or delete his/her own information? (7.5
marks)
Answer: Facebook founder and CEO Mark Zuckerberg has finally addressed the
growing crisis confronting his company over how Cambridge Analytica allegedly
used data collected from 50 million users without their direct consent in its
work for Donald Trump’s presidential campaign. After days of silence,
Zuckerberg on Wednesday outlined steps he said would protect users’ information
in the future.
2.
Search the Web for the GDPR, then answer the following questions: Explain the
purpose of GDPR. Describe at least three the key privacy and data protection
requirements of the GDPR. (7.5 marks)
Answer: In January 2012, the European Commission set out plans for data protection
reform across the European Union in order to make Europe 'fit for the digital
age'. Almost four years later, agreement was reached on what that involved and
how it will be enforced.
One of the key components of the reforms is
the introduction of the General Data Protection Regulation (GDPR). This new EU
framework applies
3.
Describe Facebook’s e-business model and revenue model. Discuss Facebook’s
business benefits and challenges. (7.5 marks)
Answer: In business school, case studies of successful companies often involve a
story of an innovator who created physical products and services, mass media,
or services at scale for global consumers.
Yet I’d assert that web-based Facebook is one of the most brilliant
business models we’ve ever seen. If you
use the service, Facebook has you to thank for all your hard work.
Despite yesterday’s IPO closed at nearly
opening price, it’s important to pause and think about how this company’s
market cap reached $100 billion (for
4.
Evaluate in general terms, the challenges facing social networking websites and
identify ways companies can prepare to face these issues. (7.5 marks)
Answer: A recent survey conducted by Proofpoint found that 8% of companies had
terminated employees due to social media usage (common causes including sharing
sensitive information on a network). And while the statistic seems significant,
it only underscores one of several upcoming challenges nearly every
organization will face as changes in people, process and technology fueled by
the collective movement we call social media begin to transform business. Here
are a few challenges that every organization should be planning for
Dear
students get fully solved assignments
Send
your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call
us at : 08263069601
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