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Master of Business
Administration- MBA Semester 3
‘’Operations Management”
Specialization
OM0013 – Advanced
Production- 4 Credits
(Book ID: B1235)
Assignment (60 Marks)
Note: Answer all questions
(with 300 to 400 words each) must be written within 6-8 pages. Each Question
carries 10 marks 6 X 10=60
Q1. Elucidate Theory of
Constraints and Constraint management.
Answer. The theory of constraints
(TOC) is a management paradigm that views any manageable system as being
limited in achieving more of its goals by a very small number of constraints.
There is always at least one constraint, and TOC uses a focusing process to
identify the constraint and restructure the rest of the organization around it.
TOC adopts the common idiom "a chain is
Q2. Explain the balanced
scorecard approach which provides important information to allow the overall
strategy of an organization to be reflected in specific performance measures.
Answer. The balanced scorecard
is a strategic planning and management system that is used extensively in
business and industry, government, and nonprofit organizations worldwide to
align business activities to the vision and strategy of the organization,
improve internal and external communications, and monitor organization
performance against strategic goals. It was originated by Drs. Robert Kaplan
(Harvard Business School) and David Norton as a performance measurement
framework that added strategic non-financial performance measures to
traditional financial metrics to give managers and executives
Q3. Describe the different
layouts that organizations can use and the benefits and limitations of each of
the layouts.
Answer. Master plan or blueprint of a printed or published work (such as an
advertisement, book, magazine, newspaper, or website) that lays out the
arrangement of its different graphic elements (such as body copy, colors,
headlines, illustrations, scale). It establishes the overall appearance,
relative importance, and relationships between the graphic elements to achieve
a smooth flow of information (message) and eye movement for maximum
effectiveness or impact. Often alternative layouts (called roughs) are prepared
to explore different
Q4. Summarize the
importance of productivity and team work.
Answer. Modern approaches to
management are increasingly emphasizing the importance of business teamwork
concepts in getting the mission of the organization achieved. Even when the
organization in question is not geared towards making profits (such as in a not
for profit organization), the established approaches will ensure that
productivity is achieved. The guidelines below will enable your business or
organization achieve just that. Many organizations are currently using the
project approach in getting tasks done on time. With integration of technology,
this approach often requires the collaboration of workers across different
Q5. Explain the
single-server and multi-server waiting line models.
Answer. In queueing theory a model is constructed so that queue lengths and
waiting times can be predicted. Queueing theory is generally considered a
branch of operations research because the results are often used when making
business decisions about the resources needed to provide service.
Queuing Theory arises from the use of powerful mathematical analysis to
theoretically describe production processes along with
statistical/probabilistic techniques to account for varying dynamic patterns
within the stages of a productive process. The problem to be met - that
occasioned the development of such theory - is simply entitled
"congestion", what happens when a system does not operate smoothly or
efficiently.
Q6. Write a note on
aggregate planning process.
Answer. An organization can finalize
its business plans on the recommendation of demand forecast. Once business
plans are ready, an organization can do backward working from the final sales
unit to raw materials required. Thus annual and quarterly plans are broken down
into labor, raw material, working capital, etc. requirements over a
medium-range period (6 months to 18 months). This process of working out
production requirements for a
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