MH0052 – Hospital Organization, Operations and Planning

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DRIVE Spring 2017

PROGRAM

MBA (sem 3)/MBADS (3 and 5)/PGDHSMN sem 1

SUBJECT CODE & NAME

MH0052 – Hospital Organization, Operations and Planning

Q.1 Define a hospital. Discuss the various functions of hospital. (Definition, Explanation of various functions of hospitals) 1, 9

Answer : Hospital :

A hospital is a health care institution providing patient treatment by specialized staff and equipment.

Hospitals are usually funded by the public sector, by health organizations (for profit or non profit), health insurance

Q.2. List the various committees in a hospital setting. Discuss the factors that affect the effectiveness of committees. (Listing the various committees, Explanation of the factors that affect the effectiveness of committees) 2, 8

Answer : Listing the various committees :

1. Medical Executive Committee

2. Ethics Committee:

3.  The Pharmacy

Q.3  Explain the process of material management in a hospital. (Mentioning all the processes, Explanation of all the processes of material management) 2, 8

Answer:

Materials management is an important issue for healthcare systems because it influences clinical and financial outcomes. Before selecting, adapting and implementing leading or optimized practices, a good understanding of processes and activities has to be developed. In real applications, the information flows and business strategies involved are different from hospital to hospital, depending on context, culture

Q.4. Discuss in brief the planning, design and staffing of a billing department in a hospital. (Explanation of planning a billing department, Explanation of designing a billing department, Explanation of staffing in a billing department) 4, 3, 3

ANS: Brief outline of billing department:

The decision on how to bill, file insurance claims, document these claims, and finally to collect on these claims is one of the most important decisions a Hospitalist practice will make, second only to selecting the best physicians to practice as Hospitalists. Good billing services can make the difference between

Q.5. Discuss the managerial skills required to be possessed by a health service manager. (Mentioning the three major categories of managerial skills, Explanation) 1, 9

ANS: Managerial skills: three major categories of managerial skills are given below.

A. Knowledge of Subordinate Functions

B. Interactive Skills

C. Administrative Skills

Technical and Administrative:

– The performance of all operative and technical tasks is not a prerequisite for a manager, but he/she should be well

Q.6  Imagine that you are appointed as a consultant for setting up a Radiology and X-ray unit in a tertiary care teaching hospital. What are the planning considerations you have to keep in your mind before executing the task?  (Importance of Radiology and X-ray unit in a hospital, Planning considerations) 2, 8

Answer : Importance of Radiology and X-ray unit in a hospital  :

The imaging department within a hospital or as a stand-alone centre can be treated as a separate business as it is a big profit centre. Apart from providing routine and specialised diagnostic services with imaging

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