Dear
students get fully solved assignments
Send
your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call
us at : 08263069601
NMIMS
Global Access
School
for Continuing Education (NGA-SCE)
Course: Business Communication and Etiquette
Internal
Assignment Applicable for December 2015 Examination
Assignment
Marks : 30
Answer the following questions. (10 Marks)
Q.1 a. Explain the causes of miscommunication at
organizational levels.
Answer :In
the workplace miscommunication can be blamed for a significant amount of
conflict and the that it stirs. It would be unrealistic to
think all miscommunication could be prevented, but if we understood its causes,
the percentage could likely be decreased. Five common causes include:
1) Being
unaware of nonverbal communication
A significant portion of miscommunication
occurs with
Q.2 Write detailed
answers for the following questions.
(10 Marks)
a. What
are the elements
of persuasive messages?
Please write the
three-step writing
process
for persuasive messages.
Answer : The
three main means of persuasion are:
·
Reason – appealing to your audience’s rationality and
logic. Giving your point of view in an
informed and fair manner.
·
Emotion – creating feelings in your audience that lead them to
your point of view.
·
Beliefs – using the values and beliefs of your audience to build
your argument.
You
can use all of these for persuasive writing.
b. Define an Oral Report. What are the
characteristics of effective Oral Reports?
Answer : Great communication skills are your ticket to success in
the academic and business world. But have you ever been overcome by fear or
anxiety prior to going on a job interview or speaking in front of an audience?
Knowing when to choose oral communication and polishing your speaking skills
can help you at every stage of your career.
Oral communication is the process of verbally transmitting
information and ideas from one individual or group to another. Oral
communication can be either Formal or Informal. Examples of informal oral
communication include:
Q.3 Read the case study carefully and answer the
questions. (10 Marks)
Facts: - A company in retail segment. The company is
currently holding 12 shops in the state with
a staff of 350 on all the levels. The current turnover of the company is 700
crores. The company is planning to add 6 more shops by the end of financial
year out of which 3 are opened recently. The company has shifted some of the
current staff at the new locations, yet a few shop managers staff has been
acquired new from the competitor companies and have been appointed at the older
as well as newer locations.
Problems:
1. There
is a general feeling of dissatisfaction and stress in the staff.
Please
analyze and write the causes for the above problems.
Answer : Limited Career Growth and Advancement
A lack of career growth and advancement is
another reason why workers are dissatisfied at their jobs. Employees who feel
stuck in their job position are less motivated to maintain high productivity
than those who do not. Workers feel valued when employers include them in their
long-term plans and show their appreciation through promotions. Employees who
move up in an organization and receive just compensation to reflect their title
and
2. The
Branch Managers are escalating day to day issues to the senior management instead of handling them at their
own level.
Answer : Branch managers are leaders and
innovators in their communities—think community events and business mixers and
you’re beginning to get the right idea.
·
Run their branch like it’s their own
business.
·
Have direct responsibility in
increasing revenues and profitability.
·
Make decisions based on their market
and community, and develop plans to increase their customer base.
Dear
students get fully solved assignments
Send
your semester & Specialization name to our mail id :
help.mbaassignments@gmail.com
or
call
us at : 08263069601
No comments:
Post a Comment
Note: Only a member of this blog may post a comment.