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Organisational Behavior (OB) Question Paper

 

Maximum Marks: 80+20 Paper Presentation

 

Instructions:

§  Answer all questions as per the given instructions.

§  Support your answers with relevant OB theories and examples.

§  Clarity, depth of analysis, and logical reasoning will be given additional weightage.

 

 

Section A: Descriptive Questions (20 Marks)

(Answer any four questions, each carrying 5 marks.)

 

1. Discuss the impact of organisational structure on employee behavior and

productivity.

2. Explain how workplace diversity and inclusion affect organisational performance.

3. How can conflict in the workplace be managed effectively?

4. What role does job satisfaction play in employee retention?

 

Question 1:
Discuss the impact of organisational structure on employee behavior and productivity.

Answer:
Organisational structure significantly influences how employees behave and perform. A well-designed structure defines roles, responsibilities, authority, and communication channels. For instance:

 

 


Question 2:
Explain how workplace diversity and inclusion affect organisational performance.

Answer:
Diversity and inclusion positively impact organisational performance by bringing varied perspectives, skills, and experiences. Key benefits include:

 

 


Question 3:
How can conflict in the workplace be managed effectively?

Answer:
Effective conflict management is vital for maintaining a productive work environment. Strategies include:

 

 


Question 4:
What role does job satisfaction play in employee retention?

Answer:
Job satisfaction is a key driver of employee retention. When employees feel valued, engaged, and rewarded, they are more likely to stay. Key factors influencing satisfaction include:

 

 

 

 

5. Discuss the impact of group dynamics and team behavior on organisational success.

 

 

Section B: Case Studies (60 Marks)

(Answer all case studies, each carrying 20 marks.)

 

Case Study 1: The Role of Teams in Organisational Success

 

 

Scenario:

A retail company, Fast-Mart, wants to switch from an individual-based work approach to a

team-based culture. However, employees are struggling with collaboration, and there is

resistance to team decision-making.

 

Questions:

 

Question a)
What are the key advantages of teamwork in organisations?

Answer:
Teamwork provides several strategic and operational benefits to organisations:

 

 


Question b)
How can Fast-Mart encourage employees to embrace teamwork?

Answer:
Fast-Mart can take several initiatives to foster a culture of teamwork:

 

 


Question c)
Suggest methods to build high-performing teams in the organisation.

Answer:
To build high-performing teams, Fast-Mart should adopt the following strategies:

  1. Define Clear Goals and Roles:
    •  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Case Study 2: Organisational Culture and Employee Adaptation

 

 

Scenario:

A multinational corporation, Innova-Tech, recently acquired a start-up with a flexible,

informal culture. However, the rigid structure of the parent company is causing cultural

clashes, making it difficult for the start-up employees to adapt.

 

Questions:

 

 

Question a)
How does organisational culture influence employee behavior?

Answer:
Organisational culture significantly shapes how employees think, act, and interact at work. Key influences include:

 


Question b)
What strategies can Innova-Tech implement to integrate two different cultures successfully?

Answer:
To successfully merge the corporate and start-up cultures, Innova-Tech should:

 

 


Question c)
Suggest ways to maintain innovation while aligning with corporate structure.

Answer:
To preserve innovation without compromising necessary structure, Innova-Tech can:

  1. Create Innovation Units or Labs:
    • Allow start-up teams to work semi-independently within a structured framework to foster creativity.

 

 

 

 

 

 

 

 

 

Case Study 3: Motivation and Employee Performance

 

 

Scenario:

YZ Ltd., a manufacturing company, is experiencing high employee turnover due to low

motivation levels. A recent survey revealed that employees feel undervalued and lack career

growth opportunities.

 

Questions:

 

Question a)
Identify the motivation theories that YZ Ltd. can apply to improve employee retention.

Answer:
YZ Ltd

 


Question b)
How can intrinsic and extrinsic motivation be used to enhance job satisfaction?

Answer:
YZ Ltd. should balance both

 

 


 

Question c)
Suggest an employee engagement strategy to boost morale and productivity.

Answer:
YZ Ltd. can adopt a comprehensive employee engagement strategy that includes:

  1. Career Development Programs:
    • Provide training, cross-functional exposure, and growth opportunities to address the lack of advancement cited in the survey.
  2. Regular

 

Dear students, get fully solved assignments by professionals

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help.mbaassignments@gmail.com

 

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